Sr AI Engineer I
About The Position
American Express Technologies is building AI-powered tools to improve how our production systems are monitored, supported, and maintained. This team focuses on applying Generative AI to real operational challenges—like incident triage, root cause analysis, Delivery Pipelines, and workflow automation—at an enterprise scale. We’re looking for an engineer with hands-on experience in Generative AI who wants to build practical, production-ready applications. You’ll work on systems that combine LLMs with real-world operational data to reduce manual effort, drive decisions vis data, and improve system availability.
Requirements
- Hands-on experience in Generative AI
- Experience building practical, production-ready applications
Responsibilities
- Applying Generative AI to real operational challenges
- Incident triage
- Root cause analysis
- Delivery Pipelines
- Workflow automation
- Combining LLMs with real-world operational data
- Reducing manual effort
- Driving decisions via data
- Improving system availability
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
