Sr. Agile Product Owner - GyroScope

The Hartford • Hartford, CT

15h

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Requirements

• 7+ years of experience as an Agile Product Owner, Product Manager, or Business Systems leadership roles
• Strong experience working in Agile / SAFe environments, preferably within large-scale enterprise platforms
• Proven ability to manage complex backlogs supporting integrations, workflows, and operational systems
• Experience partnering with Claims, Operations, or Insurance business stakeholders
• Excellent communication skills with the ability to influence across technical and non-technical audiences
• Comfort operating in a fast-paced, production-critical environment
• Strong critical thinking and problem-solving skills and ability to connect the dots and solve business problems
• Acts as a coach and mentor to developing APOs within the portfolio while contributing thought leadership and best practices to the Agile Product Management community of practice.
• Demonstrates working knowledge of Microsoft Copilot and other AI tools, leveraging them to improve product delivery and decision-making.

Nice To Haves

• Experience with claims systems and process
• Familiarity with platforms involving policy, claims, payments, reserves, recoveries, vendors, and regulatory reporting
• Prior experience supporting or leading work within a SAFe ART
• Strong understanding of production support models, incident triage, and operational governance

Responsibilities

• Lead product execution for two or more Agile teams
• Independently own and manage the team-level product backlog for GyroScope, ensuring work is clearly defined, prioritized, and aligned to Program and Enterprise objectives
• Translate business needs into well-defined features, user stories, and acceptance criteria that support claims processing, integrations, and regulatory requirements
• Partner with APMs, Engineering Leads, Business Analysts, QA, and Scrum Masters to drive refinement, sprint planning, and delivery
• Serve as a primary liaison between Claims business stakeholders, Production Support/Run teams, and technology partners
• Participate actively in PI Planning, Sprint Reviews, System Demos, and Inspect & Adapt events
• Provide perspective on portfolio vision and roadmap and articulate that vision to the agile teams ensuring they have a clear understanding
• Accountable for the health, readiness and prioritization of the team backlog
• Lead, coach, mentor and assist other agile team members when necessary and ensure the team breaks down, prioritizes and completes work from agile team product backlog and in adherence to acceptance criteria
• Balance new feature delivery with production stability, operational hygiene, and defect management
• Ensure solutions support security, data governance, and compliance standards within GyroScope
• Leverage metrics and feedback to continuously improve product outcomes and team effectiveness

Benefits

• Be part of a high-visibility, strategic platform modernizing Claims across Global Specialty
• Work alongside experienced Product, Engineering, and Business leaders in a highly collaborative ART
• Influence both near-term delivery and long-term product direction
• Balance innovation with operational excellence in a system that truly matters to the business

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees