Sr. Advisor - Technology Services (IT Supplier Management Office)

St. Jude Children’s Research Hospital • Memphis, TN

5d • Hybrid

About The Position

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description Join our IT organization as a Sr. Advisor driving the vision, priorities, and delivery outcomes across three critical IT Supplier Management Office (SMO) service areas: IT PO/Invoice Processing, IT Asset Management, and IT Telco & SMO Operational Reporting. You’ll translate business needs into actionable roadmaps, orchestrate cross‑team execution, and elevate data‑driven reporting that informs decisions and strengthens operational performance. What you’ll do: Build and maintain service roadmaps; prioritize work and ensure measurable outcomes across IT PO/Invoice Processing, IT Asset Management, and IT Telco/SMO reporting. Improve process controls, compliance, and risk management; drive transparency and effectiveness with reliable metrics and dashboards. Influence and align stakeholders across IT leadership, vendors, and partner teams. What you’ll bring: Deep IT Asset Management expertise: hardware/software lifecycle governance, license & entitlement oversight, inventory accuracy, audit readiness, and tooling familiarity (e.g., asset repositories). Solid understanding of procurement workflows (PO matching, invoice validation) and telco billing/usage reporting. 7+ years in IT Operations/Supplier Management/Asset Management and a bachelor’s degree in a related field. Strong communication, analytical problem‑solving, process automation, and the ability to drive outcomes in cross‑functional environments. Ability utilize AI to enhance, automate, and streamline processes. Impact: Your work will streamline how IT manages assets, spend, and reporting—delivering clear results, better controls, and continuous improvement across our IT Supplier Management services. This role is based at our National Executive Office in Memphis, TN or our satellite office in Coppell, TX. Candidates residing in these areas are eligible for a hybrid work schedule. For other markets within the United States, this position is eligible for remote work.

Requirements

• Deep IT Asset Management expertise: hardware/software lifecycle governance, license & entitlement oversight, inventory accuracy, audit readiness, and tooling familiarity (e.g., asset repositories).
• Solid understanding of procurement workflows (PO matching, invoice validation) and telco billing/usage reporting.
• 7+ years in IT Operations/Supplier Management/Asset Management and a bachelor’s degree in a related field.
• Strong communication, analytical problem‑solving, process automation, and the ability to drive outcomes in cross‑functional environments.
• Ability utilize AI to enhance, automate, and streamline processes.

Responsibilities

• Build and maintain service roadmaps; prioritize work and ensure measurable outcomes across IT PO/Invoice Processing, IT Asset Management, and IT Telco/SMO reporting.
• Improve process controls, compliance, and risk management; drive transparency and effectiveness with reliable metrics and dashboards.
• Influence and align stakeholders across IT leadership, vendors, and partner teams.

Benefits

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees