Sr. Advanced Service Parts Engineer

Rivian • Irvine, CA

25d

About The Position

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Advanced service parts engineering plays a crucial role in overseeing all aspects of design for serviceability on current vehicle programs across all platforms. This role requires a high level of independent judgment and cross-functional collaboration to ensure we develop a culture of serviceability within engineering. In this role, you will handle interior subsystems and be involved in the engineering design reviews, analyzing, and investigating service impact of incoming change content, driving the appropriate service part strategy.

Requirements

• BS in Mechanical Engineering, Automotive Technology or equivalent.
• 6+ years of experience in service, aftersales and engineering environment.
• Seeking a versatile candidate who can seamlessly handle various mechanical subsystems as needed, demonstrating adaptability and an open mindset.
• Knowledge of automotive design and development process and general best practices.
• Proficiency in extracting accurate data and adept interpretation for informed decision making.
• Experience in Enovia, 3DEXPERIENCE CATIA, SAP or equivalent.
• Ability to self-direct and adapt quickly to program requirements.
• Detail oriented and high-level analytical ability where problems are unusual and complex.
• Ability to stand, sit, or walk for 8-10 hours per day.
• Required to communicate using phone and/or e-mail.
• Ability to view, read, and interpret documents.
• Ability to perform all duties in an office environment that may contain ambient noise and temperature fluctuations.

Nice To Haves

• Experience with managing service parts at an automotive OEM preferred.

Responsibilities

• Tracking design changes in the early stages of change management and defining the service part strategy across the Interior subsystem.
• Oversee all aspects of design for serviceability on current vehicle programs.
• Actively participate and contribute service parts expertise in engineering design and change review boards to review upcoming changes and identify impact to service parts, tools, and processes.
• Track change content requests for current programs and collaborate cross-functionally to develop appropriate service strategy.
• Effectively collaborate with Design, Reliability, Service Documentation, and Service NPI to analyze and manage engineering changes for assigned commodity/ programs for impact to service.
• Work with design release engineers to develop service part level plans and promote serviceability enhancements.
• Investigate and determine interchangeability of new releases with respect to the existing parts.
• Identify, define, and escalate emerging service concerns through appropriate channels, actively pointing out the need for serviceability improvements in design.
• Support service quality and operations team to verify repair instructions for field service actions.

Benefits

• The successful candidate may be eligible for annual performance bonus and equity awards.
• We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level