About The Position

SUMMARY: This position is responsible for coordinating with customers to schedule appointments on outbound, domestic, and international truck freight, that consist of one or more stops to deliver products in the most cost and time effective manner using email, phone, fax, and web-based applications while maintaining customers scheduling, which include: phone numbers, specific contacts, and receiving hours of operation. Required scheduling processes includes communicating with sales, customer service teams, Tyson warehouses, shipping facilities, company fleet, and the outside Transportation departments. This position would be assisting in resolving scheduling and delivery issues with customers and other duties as assigned. This position must be able to work within a cross- functional team to ensure the needs of both internal and external customers are met. This position will need to be able to work independently to make some decisions with regards to the routing and scheduling of shipments.

Requirements

  • EDUCATION: High School diploma or equivalent.
  • EXPERIENCE: 1 plus years of office clerical experience preferred.
  • COMPUTER SKILLS: Basic computer skills.
  • COMMUNICATION SKILLS: Strong professional written and verbal communication skills
  • SPECIAL SKILLS: A successful candidate for this position should possess the following: Be a motivated self-starter who has the desire to learn from others Ability to work independently or as part of a team Strong problem-solving skills Time management and multitasking abilities Strong interpersonal skills.
  • RESUME REQUIRED TO BE CONSIDERED FOR ROLE

Responsibilities

  • coordinating with customers to schedule appointments on outbound, domestic, and international truck freight
  • maintaining customers scheduling, which include: phone numbers, specific contacts, and receiving hours of operation
  • communicating with sales, customer service teams, Tyson warehouses, shipping facilities, company fleet, and the outside Transportation departments
  • assisting in resolving scheduling and delivery issues with customers
  • other duties as assigned
  • work within a cross- functional team to ensure the needs of both internal and external customers are met
  • work independently to make some decisions with regards to the routing and scheduling of shipments

Benefits

  • paid time off
  • 401(k) plans
  • affordable health, life, dental, vision and prescription drug benefits
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