Sr. Administrative Assistant Organ and Tissue Donation Aftercare Program

Versiti, Inc. • Milwaukee, WI

24d

About The Position

Versiti is seeking a Sr. Administrative Assistant to support its Organ and Tissue Donation Aftercare Program in a fast-paced healthcare environment. The role provides high-level administrative support, helping the program and its medical staff stay organized while handling a range of sensitive administrative processes with accuracy, professionalism, and discretion. The assistant supports meetings, calendars, correspondence, phone calls, mail, travel, office supplies, data compilation, and special projects. The position also provides cross-functional coverage for other administrative assistants and contributes to a professional, customer-focused experience for internal and external customers.

Requirements

• High school diploma or equivalent.
• Two to three years of post-high-school training or experience; the posting also specifies 2+ years of post-high-school experience in an office, healthcare, or professional services environment.
• Experience organizing, maintaining, and querying databases across different systems.
• Proficiency with Microsoft Office software, including Outlook, Word, Excel, PowerPoint, and Teams, and with Zoom.
• Knowledge of business and office procedures.
• Exceptional organizational and prioritization skills, attention to detail, and ability to manage competing priorities.
• Strong interpersonal, customer service, and relationship-building skills, with the ability to interact using tact and diplomacy.
• Excellent written and verbal communication skills.
• Ability to solve problems independently using sound judgment and critical thinking.
• Strong initiative and ability to maintain confidentiality.
• Ability to search online for scientific publications, such as through PubMed.
• Ability to use a computer, printer, multiline telephone, fax machine, and photocopier.

Nice To Haves

• EPIC experience.

Responsibilities

• Provide administrative support to the Organ and Tissue Donation Aftercare Program.
• Arrange conference calls and other internal and external meetings.
• Prepare meeting agendas, record and distribute minutes, and follow up on action items within required timeframes.
• Provide bookkeeping services, track dues receipts, and send notices as needed.
• Proactively manage calendars and appointments, alert staff to upcoming events, and support medical staff schedules while maintaining confidentiality.
• Assist physicians with publications, including online searches and document creation.
• Provide cross-coverage for other administrative assistants and team members as needed.
• Coordinate travel arrangements, prepare itineraries, and complete travel reimbursement forms.
• Prepare and follow up on paperwork as required.
• Place and screen phone calls, handle correspondence, process inquiries, and respond professionally and discreetly.
• Order office supplies and manage vendor requests through Oracle.
• Open and sort mail and independently handle selected correspondence as appropriate.
• Compile data and assist with periodic or special projects, including reports and spreadsheets.
• Perform word processing, typing, photocopying, and faxing.
• Handle confidential situations and materials appropriately and maintain service standards with internal and external customers.
• Comply with policies and standards and perform other duties as assigned.

Benefits

• Medical, dental, and vision plans for eligible full-time regular employees.
• Paid time off and holidays for eligible full-time regular employees.
• Short- and long-term disability insurance for eligible full-time regular employees.
• Life insurance for eligible full-time regular employees.
• 401(k) with a 7% dollar-for-dollar match for eligible full-time regular employees.
• Voluntary programs and discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED