Sr Administrative Assistant, Dean of CTE

Cape Fear Community College•Wilmington - Downtown Campus, NC

1d•Onsite

About The Position

The principal purpose of this position is to provide coordination for internal and external communications, logistics, and administrative needs of the CTE Department, with a consistent focus on exceptional and professional customer service at all times. This position will perform a variety of complex and confidential administrative duties and will interact with senior level administrators, deans, directors, donors, vendors, public and private officials, faculty, staff, students, and the general public.

Requirements

Business protocol and etiquette
General principles and practices of fiscal, statistical, and administrative data collection and report preparation
Skills in the use of database management, word processing, spreadsheet and presentation software
Mastery of Microsoft Office Suite software (Word, Excel, PowerPoint, and Access)
Principles and procedures of record keeping and reporting
Advanced principles of business letter writing and report preparation
Mastery of formal/business English communication, including spelling, grammar, punctuation, and style
Basic mathematical principles
Principals and techniques used in public relations, marketing, and communications
Perform responsible and complex administrative work involving the use of independent judgment and personal initiative
Thorough knowledge of college operations and policies with ability to interpret and apply the policies, procedures, laws and regulations of the business unit to which assigned
Work independently and proactively in the absence of supervision
Establish and maintain cooperative working relationships with all CFCC colleagues
Skilled at customer service and dealing with the public, can respond to difficult requests and inquiries with ease and calm; solution-focused
Maintain effective audio-visual discrimination and perception needed for: Making observations, Reading and writing, Communicating with others, Operating assigned equipment, Handling varied tasks simultaneously
Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following: Standing or sitting for extended periods of time, Operating assigned equipment, Handling varied tasks simultaneously, Bending, stooping, climbing, or lifting up to 10 pounds
Maintain mental capacity, which allow the capability of: Making sound decisions, Responding to questions, Demonstrating intellectual capabilities
Experience in an administrative/clerical capacity involving public contact with responsibilities requiring tact and confidentiality.
Advanced computer skills with knowledge of all Microsoft Office Programs and Web-based environments.
Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills, self-reliant, results oriented and exceptional written, oral and interpersonal skills.

Nice To Haves

Associate’s Degree preferred in office systems technology, business administration, or directly related field.
4 years’ experience in an administrative/clerical capacity involving public contact with responsibilities requiring tact and confidentiality.
Serve on search committees and train new employees if requested
Support divisional budgeting and planning processes; compile information and data; prepare requisitions; coordinate purchasing activities as assigned
Research, compile, and summarize data and information for special projects and reports, and confidential correspondence.
Preparation of confidential correspondence, reports and special projects.

Responsibilities

Coordinate Dean of CTE’s calendar
Responsible for proactive and professional communication (agenda, minutes, scheduling, follow up, etc.)
Maintain consistent and timely front desk support (answering phones, assisting students and faculty visitors, supporting and welcoming guests, etc.)
Order and maintain adequate office supplies
Serve on committees and provide administrative support when necessary.
Provide assistance to students when necessary.
Assist other staff and faculty.
Engage in professional development.
Assume other administrative duties as assigned.
Serve on search committees and train new employees if requested
Adhere to legal requirements and regulations maintaining confidentiality and utilizing discretion with donors and students
Support divisional budgeting and planning processes; compile information and data; prepare requisitions; coordinate purchasing activities as assigned
Research, compile, and summarize data and information for special projects and reports, and confidential correspondence.
Preparation of confidential correspondence, reports and special projects.
Performs other job-related duties as assigned.