Sr Adm Asst Reentry Programs - Limited Part-Time

County of Mecklenburg, NC•Charlotte, NC

10d

About The Position

The Mecklenburg County Sheriff’s Office hires professionals that desire to make a positive difference in the lives of individuals and our community through excellent customer service, good judgment, and integrity while maintaining safe and secure facilities. If you are interested in making a difference in the community, positively influence others, and working for the citizens of Mecklenburg County, then MCSO wants you to come Join Our Team. Position Summary The MCSO Sr Adm Support Asst is a senior administrative support role within the Mecklenburg County Sheriff's Office (MCSO). This position provides advanced administrative assistance to supervisors and executives, performing a wide range of administrative duties to support the smooth operation of the Programs department. Responsibilities may include managing calendars, scheduling meetings, preparing documents and reports, coordinating travel arrangements, handling correspondence, and maintaining confidential files and records. Provides direct assistance to residents to facilitate access to Reentry programs and program delivery. Responsibilities may vary depending on area of assignment, but may include completing resident screening or intake, conducting community outreach in collaboration with Reentry programs staff, and providing general customer service.

Requirements

High School Diploma, or GED required
four years of clerical experience directly related to the area of assignment or an equivalent combination of training and experience.

Nice To Haves

Provides direct assistance to residents to facilitate access to Reentry programs and program delivery.
completing resident screening or intake
conducting community outreach in collaboration with Reentry programs staff
providing general customer service.

Responsibilities

Provide administrative support to internal departmental staff
Completes resident screening and intake
Communicates effectively and clearly to residents when explaining program services
Disseminates information on documents required, services available, and community resources to residents in a professional manner.
Maintains up-to-date knowledge of available resources
Make referrals to the appropriate community resources
Prepare reports as needed
Maintain records of program participation and services provided to residents
Conducts community education and outreach
Prepare written correspondence such as memos, emails, presentations, forms, and other documents
Answer telephone or greet visitors and handle or direct inquiries to the appropriate persons according to the need/issue presented.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other materials.
May maintain petty cash fund
Responds to inquiries and resolves minor concerns/issues or logistics.
Schedules interviews and/or assists with program preparation