Sr. Account Manager, FDO

Vertiv•Portland, OR

32d

About The Position

This role is a seasoned Account Manager who has developed long term relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders. The role configures, prices and quotes solutions for the customer and has the knowledge to connect with the highest-level internal resources to initiate cross-selling opportunities and broker deals. After securing the order this role manages the order and solves complex issues as needed to meet all customer requirements to maximize profitability to the office and company. This role helps lead company initiatives in their territory.

Requirements

8+ years of successful sales experience, technical sales experience preferred
Shows product expertise in one or more Vertiv products; able to effectively educate others
Strong interpersonal skills a must
Strong commercial and technical background and skills preferred
Self Starter, Creative, and Critical thinker with the proven ability work independently at times
Develop strategic and tactical plans to win business, including account plans
Strong organizational skills, detail oriented and ability to manage multiple priorities is required along with excellent problem-solving abilities.
Proficiency in Microsoft Word, Excel and Outlook
Competence in all aspects of internal Liebert sales and order entry functions and policies.
Competency in all Liebert products and services in line of business and adjacent lines of business to enable cross-selling
Bring customer-first mindset in external and internal collaborations.

Nice To Haves

Bachelor's degree in Engineering or Business-related degree (or equivalent combination of education and experience), MBA preferred

Responsibilities

Creates and maintains a Sales Plan for each assigned account and finds new clients and opportunities.
Sells Vertiv products and services to client representatives, such as engineers, architects, or other professional and technical personnel at commercial, industrial, and other establishments.
Collaborates with other Account Representative in the territory to offer the best possible customer experience to Vertiv customers.
Achieves or exceeds sales quota.
Maintains a pipeline in CRM with 3x quota level of personal sales activity.
Develops trusted advisor relationships with highest level decision makers in our customer organizations and our internal organization.
Prepares and follows up on quotations.
Provides general sales support to customers.
Builds rapport with customers through regular in-field customer visits.
Prepares customer submittals, from order entry to shipment.
Mentors other members of the team in technical and commercial aspects of the role and other areas of professional development.
Assists Sales Manager(s) with Sales Strategies
Assists Sales Manager(s) + GM with special projects/ related tasks
Viewed as subject matter expert and sought by others for guidance and advice.
Other duties as assigned.