Sr. Account Executive - Express Scripts - Hybrid
About The Position
The job profile for this position is Account Management (IC) Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. This Senior Account Executive (AE) will serve as the strategic lead for a complex, large public sector account. This role owns the renewal strategy and drives long-term account plans aligned to client goals and organizational objectives. Senior AEs are recognized as trusted experts and internal influencers — representing the client voice, mentoring peers, and guiding cross-functional collaboration. With high visibility across senior leaders and partners, the role deepens organizational knowledge, sharpens consultative skills, and empowers autonomy to drive innovation and growth. This role offers a meaningful opportunity to grow with influence.
Requirements
- 7+ years of experience in client-facing roles; healthcare benefits or consulting experience strongly preferred.
- Proven success in managing complex client relationships and driving strategic outcomes through consultative engagement.
- Strong business and financial acumen. Ability to assess risk, identify opportunities and influence results.
- Skilled at leading complex client conversations, influencing stakeholders and delivering difficult messages with professionalism and confidence.
- Strong internal collaboration skills and experience guiding cross-functional efforts.
- Executive presence with exceptional relationship-building skills.
- Excellent verbal and written communication skills; ability to simplify complexity and tailor messaging to various audiences.
- Highly organized with strong project management skills. Adept at managing multiple priorities in dynamic environments.
- Proficiency in Microsoft Word, Excel, PowerPoint, and other business tools.
- Willingness to travel up to 15% to support client relationships and business priorities.
- If working at home, internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Nice To Haves
- Bachelor’s degree preferred.
- MBA or other advanced degrees preferred.
Responsibilities
- Build strategic relationships and adapt messaging to influence decision-makers and position complex solutions.
- Navigate high-stakes negotiations and provide timely insights that guide both client and internal decisions.
- Manage complex accounts to drive results and meet sales and retention targets.
- Guide cross-functional collaboration to align priorities and deliver client value.
- Apply financial acumen and market insights to assess risks, evaluate strategic options, and influence outcomes.
- Lead long-term client relationships with a deep understanding of goals, priorities, and internal dynamics.
- Serve as the primary advisor, build trust through tailored, outcome-focused solutions, and proactively address risks and opportunities to drive satisfaction.
- Communicate clearly and adaptably across clients, consultants, and internal stakeholders.
- Adjust tone and content to fit the audience, simplify complexity, and deliver insights and difficult messages with professionalism and impact.
- Quickly assess complex or ambiguous situations to identify root causes, evaluate risks, and develop forward-thinking solutions.
- Align stakeholders and resources to drive progress toward organizational and client goals.
- Apply sound judgment to prioritize actions – knowing when to escalate, delegate or take independent initiative.
Benefits
- medical
- vision
- dental
- well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
- incentive compensation plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
