Sr Account Executive, Government

T-Mobile•AZ-Remote, AZ

1d•$92,940 - $167,580•Onsite

About The Position

This role supports the growth and retention of local government accounts through direct sales activities and account management. It involves generating new sales opportunities, renewing contracts, and increasing customer satisfaction within the government sector. The role requires leveraging prior industry experience to drive revenue growth and maintain customer retention. Success is measured by meeting sales targets, renewal rates, and customer satisfaction metrics. The work impacts organizational revenue and strengthens relationships with government customers. It emphasizes practical delivery and measurable impact.

Requirements

High School Diploma/GED (Required)
Account Management Effectively manage customer accounts to ensure satisfaction and retention. (Required)
Sales Proven track record of delivering tailored solutions that meet specific client needs, ensuring high customer satisfaction and fostering long-term relationships. (Required)
Attention To Detail Maintain accuracy and thoroughness in all tasks to ensure high-quality outcomes. (Required)
Communication Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required)
Presentations Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required)
Problem Solving and Analysis Analyze and resolve complex issues efficiently by interpreting data to identify trends and inform decision-making. (Required)
Building Relationships Develop and maintain strong relationships with clients and stakeholders. (Required)
Negotiation Skillfully negotiate terms and agreements to achieve favorable outcomes. (Required)
CRM and Microsoft Office Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting. (Required)
Prospecting and Selling to Larger Organizations Ability to identify and engage with larger organizations to drive sales and meet quota expectations. (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

5+ Years Selling to Government (State and Local) accounts (Preferred)
5+ Years Extensive Customer Service Experience (Preferred)
5+ Years Business Markets Sales Experience (Preferred)
5+ Years Wireless Industry Sales Experience (Preferred)
5+ Years Telesales Or Technical Sales Experience (Preferred)

Responsibilities

Generate new sales opportunities by contacting leads to meet or exceed monthly sales and renewal targets
Establish and maintain customer relationships to drive sales growth and increase the customer base
Analyze accounts to identify upsell and renewal opportunities and resolve customer issues promptly
Complete continuous training to maintain product knowledge and improve sales effectiveness
Demonstrate professionalism and cooperative behavior in interactions with customers and internal teams
Sustain monthly call activity goals to support sales pipeline development and customer engagement
Also responsible for other duties/projects as assigned by business management as needed