Sr Account Director - LA28 Olympic & Paralympic Games

TKO•Los Angeles, CA

6d•Hybrid

About The Position

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. THE ROLE The Senior Account Director, Program Management high-impact client relationships, oversee financial performance, and drive the development and execution of best-in-class hospitality programs. This role blends strategic leadership with hands-on management, ensuring client satisfaction, operational excellence, and strong financial outcomes. He/she will lead the strategic and cross-functional USOPF client team, overseeing the general development and delivery of the client’s end to end Platinum level hospitality program for the Los Angeles 2028 Olympic and Paralympic Games. This role will serve as the program management conduit for all deliverables related to the client MSA, collaborating with internal and external constituents to strategize, plan, manage, and deliver a “best-in-class” Olympic hospitality experience.

Requirements

Extensive experience with global events and operations, including six or more Olympic Games
Proven track record managing the entire lifecycle of a global event, from strategy through execution.
Career expert in operations & hospitality delivery, with a strong interest in guest experience innovation.
Skilled in strategic planning, budget management, guest services, and event operations – including putting process and best practices in place
Exceptional communication, negotiation, presentation and interpersonal skills, with the ability to collaborate effectively at all organizational levels.
Strong leadership and team development abilities, with a commitment to ongoing self-improvement.
Ability to thrive in fast-paced, high-pressure environments

Responsibilities

Serve as the primary senior point of contact for key clients, building trusted, long-term partnerships
Lead client strategy, ensuring alignment with business objectives and delivering measurable value
Anticipate client needs, proactively identifying opportunities for growth and innovation
Manage complex stakeholder environments with clarity, professionalism, and responsiveness
Oversee account teams to ensure consistent delivery of high-quality work and service excellence
Own full account financials, including budgeting, forecasting, revenue tracking, and profitability
Ensure programs are delivered within agreed budgets while maintaining quality standards
Identify cost efficiencies and margin improvement opportunities without compromising client outcomes
Develop and present financial reports, performance summaries, and recommendations to senior stakeholders
Partner with internal finance teams to ensure accurate billing, invoicing, and financial compliance
Lead the strategic design and execution of hospitality programs aligned with client goals and brand positioning
Oversee end-to-end program delivery, including planning, logistics, vendor management, and on-site execution
Ensure exceptional guest experiences through attention to detail and high service standards
Manage third-party vendors, agencies, and partners to deliver seamless program execution
Evaluate program performance and implement continuous improvements based on data and feedback
Lead, mentor, and inspire cross-functional teams to deliver outstanding results
Foster a collaborative, accountable, and high-performance team culture
Provide clear direction, feedback, and professional development opportunities for team members
Allocate resources effectively across accounts and projects
Prepare extensive presentations, documentation, and communication materials
Develop and implement curated event protocols and procedures
Attend and conduct client, team and organizational meetings, track status and progress on all deliverables.
Participate in brainstorming sessions, contributing unique and deliverable ideas and creative insights.
Demonstrate strong leadership and managerial skills for a growing team
Manage timelines and deadlines related to overall program and individual assignments
Execute all other duties requried by the client team or On Location leadership