SQL Support Specialist

TrimbleLake Oswego, GA
Hybrid

About The Position

Optimize Performance and Data Integrity as our next SQL Support Specialist! Are you a SQL expert ready to solve complex data challenges in real-time? Join Trimble’s AECO team to troubleshoot performance and data issues for production databases, directly impacting how global construction leaders build and manage the world’s infrastructure. This role offers the unique opportunity to serve as a critical technical liaison, ensuring our cloud and self-hosted environments run at peak efficiency while delivering world-class support to our diverse network of customers. About Us: Trimble is global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. AECO: The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations . What Makes This Role Great: In this role, you will be the primary guardian of data integrity and system performance for the Trimble Viewpoint product suite, directly influencing the operational success of major construction projects and shaping the efficiency of cloud-deployed building technologies.

Requirements

  • Proven expertise in writing complex Microsoft Transact-SQL queries and troubleshooting triggers, views, and stored procedures.
  • Deep working knowledge of Microsoft Reporting Services, Financial Statements Reporting, or Crystal Reports troubleshooting.
  • Hands-on experience managing SQL Server Database Administration and relational database concepts in AWS or Azure.
  • Strong technical problem-solving skills combined with a talent for clear, professional customer communication.
  • Bachelor’s degree in Computer Science or equivalent technical experience in database support.

Nice To Haves

  • Familiarity with the commercial construction industry, including job costing, payroll, or project management workflows.
  • Experience using remote desktop takeover tools like Bomgar, Zoom, or WebEx for technical support.

Responsibilities

  • Mastermind SQL data manipulation, troubleshooting, and complex performance tuning in cloud environments.
  • Solve high-stakes technical mysteries, including data inconsistencies and application errors, while working directly with customers to resolve critical live issues.
  • Collaborate with engineering to implement performance optimizations and monitor production environments for sustainable, high-speed operation.
  • Champion knowledge sharing by developing technical articles and documenting innovative troubleshooting steps for a global audience.
  • Spearhead software migrations and upgrades, guiding customers through technical transformations to keep their businesses at the cutting edge.

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • Time off plans
  • Retirement plans
  • Tax savings plans for health, dependent care and commuter expenses
  • Paid Parental Leave
  • Employee Stock Purchase Plan
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