SQA Analyst III
About The Position
BlueCross BlueShield of Tennessee is hiring an SQA Analyst III to join its Software Quality Assurance team. The role supports the transformation and expansion of test automation across the Digital organization, including web and mobile applications, mobile browsers, and integrated digital platforms. The analyst builds and maintains scalable automation with Selenium WebDriver and Java, automates cross-browser and database validation, and supports API automation as needed. As a technical automation resource for agile delivery teams, the analyst helps increase automated test coverage, reduce reliance on manual testing, and improve the speed, stability, and quality of digital releases. The role may also contribute to AI-augmented testing practices and strategic digital quality transformation and continuous product delivery objectives. The position involves understanding projects and requirements, preparing testing strategies and plans, coordinating end-to-end validation across teams, creating and reviewing testing artifacts, estimating small to medium projects, designing test scenarios and cases, preparing test data, executing tests, and reporting results. The analyst promotes improvements to QA standards and collaborates with stakeholders and product teams on test deliverables, results, and metrics. This is a remote, work-from-home position. The final interview round takes place onsite at the company's Chattanooga, Tennessee headquarters. Occasional after-hours validation or deployment support may be required for production releases. Candidates in Eastern or Central time zones are preferred.
Requirements
- Bachelor's degree in information technology, software engineering, or equivalent relevant work experience in the software industry; equivalent experience is defined as four years of professional work experience in a corporate environment.
- Three years of experience in Software Quality Assurance, or a minimum of two years in the SQA Analyst I role.
- Three years of experience with SQL Server or equivalent databases.
- Three years of experience testing applications without GUI testing, including APIs or web services, back-end processing, file processing, and/or interfaces between systems.
- Three years of experience in test automation or performance testing, including troubleshooting issues.
- Two years of working experience with Agile delivery teams and associated methodologies.
- Hands-on experience developing and maintaining automation scripts with Selenium WebDriver or relevant open-source tools such as Playwright, and Java.
- Experience automating tests for web applications and cross-browser environments.
- SQL and database testing experience, including writing queries and automating database validations.
- Hands-on experience with testing frameworks using Page Object Model (POM), TestNG, or hybrid frameworks.
- API validation and automation experience using Rest Assured.
- Experience with modern automation frameworks and building scalable, maintainable automation solutions.
- Hands-on experience building CI/CD pipeline setups for automated test runs.
- Familiarity with processes and procedures using IT industry standards such as ITIL, COBIT, or IEEE.
- Knowledge of quality assurance and testing methodologies.
- Skill with DevOps tools and technologies.
- Exposure to cloud application platforms.
- Attention to detail and technical presentation skills.
- Strong interpersonal skills and ability to cultivate relationships with internal and external stakeholders while promoting diversity of perspectives, ideas, and cultures.
Nice To Haves
- Healthcare industry experience.
- Experience with Azure DevOps or similar test management tools.
- Experience leveraging AI-enabled tools to improve QA efficiency.
- Candidates located in the Eastern or Central time zones are preferred.
Responsibilities
- Understand projects and prepare testing strategies and/or test plans; perform assigned testing, including end-to-end validation coordinated with multiple teams.
- Understand and gather internal and external customer requirements, and create and review testing specification artifacts.
- Review requirements to identify gaps or missing information and estimate small to medium projects using one or more estimation techniques.
- Derive test scenarios, design test cases using test design techniques, document test data requirements, identify and create test data, perform testing using different techniques, and report results.
- Build and maintain scalable automation for digital applications, including web, mobile, mobile browser, and integrated platforms.
- Automate cross-browser and database validation and support API automation as needed.
- Act as a technical automation resource for agile delivery teams to increase automated coverage, reduce manual testing dependencies, and improve digital release speed, stability, and quality.
- Promote and recommend improvements to quality assurance standards.
- Lead collaboration with stakeholders or product teams to communicate test delivery artifacts, results, and metrics.
- Provide occasional after-hours validation or deployment support for production releases as required.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
