SQ Specialist

Global Industries•Evesham, NJ

1d•Onsite

About The Position

The SQ Specialist candidate will be responsible for processing SQ requests accurately and efficiently to support smooth day-to-day order flow operations. This role works closely with internal departments to resolve SQ-related issues, support process improvements, and help meet customer expectations. The SQ Specialist handles routine and moderately complex SQ tasks, ensures requests are completed in a timely manner, and collaborates with team members and cross-functional partners to maintain operational efficiency and accuracy.

Requirements

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience or military equivalent.
Articulate email, fax and verbally communicate in a clear and concise manner.
Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must be legally authorized to work in the U.S. on a full-time basis.
Global does not sponsor work authorization or visas for this role.

Responsibilities

Manage the SQ Mailbox ensuring all SQ requests are completed
Confirm POs conform with QT prior to processing
If PO is not accurate or complete, work with appropriate parties to resolve
Monitor and update assigned SQ requests to ensure timely completion
Set up all SQ’s for Assigned Region and provide back-up for other team members
Review SQs for accuracy and completeness prior to processing
Utilize and update SQ Templates for GPO’s, State Contracts and GSA
Reconciling any Contract changes with the SQ team as provided by the Contracts Admin team.
Review any errors or issues with Quotes provided by the Project Quote team to ensure accuracy
Assist/Interface with 3rd Party bills and credits as it relates to SQ’s
File Documents in accordance with local guidelines
Ability to work independently on complex projects
Independently work on special projects
Assist with process support for SQ team members as needed
Escalating to management any issues related to the creation/modification of the SQ that would require the intervention of other department managers/ IT/Pricing/ Contracts Admin/ Customer Care
Extend the Expiration Date of SQs in AS400 and Opportunities/Quotes in CRM as required
Enter Market Segment details into commercial orders as needed
Additional Duties as Assigned