Sprinter Technician

Penske Automotive Group • Chandler, AZ

1d • Onsite

About The Position

Mercedes Benz of Chandler, a Penske Automotive Group dealership, is looking for an experienced, Sprinter Van Technician to join our team and deliver extraordinary customer experiences. As a Mercedes-Benz Sprinter Technician, you will diagnose, repair, and maintain Mercedes-Benz Sprinter vans and commercial vehicles in accordance with manufacturer standards, dealership processes, and flat-rate time guidelines while delivering an exceptional customer experience.

Requirements

• Experience as a Mercedes-Benz Technician, Sprinter Technician, Commercial Vehicle Technician, Automotive Technician, or Diesel Technician preferred.
• Experience diagnosing and repairing Mercedes-Benz Sprinter vans or commercial vehicles is highly desired.
• Strong diagnostic, mechanical, and electrical troubleshooting skills.
• Safe working knowledge of shop tools, diagnostic equipment, and dealership service operations.
• Genuine interest in providing an exceptional customer experience.
• Strong work ethic with the ability to thrive in a fast-paced, performance-driven environment.
• Positive attitude, reliability, and a team-oriented mindset.
• Exceptional customer service skills
• Excellent communication skills including the ability to listen to customers and determine how to assist them
• Ability to work well in a team environment
• Knowledge of automotive systems, tools, and repair processes
• Outstanding attention to detail with a commitment to quality
• Ability to use technical reference materials and technical manuals in written and online formats
• Ability to communicate technical terms to non-technical audience
• Ability to follow processes to ensure quality and safety
• Effective time management skills and ability to prioritize
• High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience.

Nice To Haves

• ASE certifications and/or Mercedes-Benz certifications are a plus.
• Associate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience.
• RV Certification is preferred

Responsibilities

• Diagnose, repair, and maintain Mercedes-Benz Sprinter vans, commercial vehicles, and related systems in accordance with manufacturer specifications.
• Perform advanced mechanical, electrical, drivability, and computer diagnostic testing to accurately identify and resolve vehicle concerns.
• Deliver a world-class service experience by completing quality repairs efficiently and accurately the first time.
• Clearly communicate technical findings and repair recommendations with Service Advisors and dealership personnel.
• Complete repairs within manufacturer time standards while maintaining accurate repair orders and documentation.
• Follow Mercedes-Benz repair procedures and comply with all federal, state, local, OSHA, and dealership safety regulations.

Benefits

• health care options (medical, dental, and vision)
• 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED