Sprinkler Service Technician

Johnson Controls•Raleigh, NC

12d•Onsite

About The Position

This role will be servicing the Greensboro, NC area. Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we will give you the space and opportunities to grow and succeed. We are committed to making a difference.

Requirements

5 years in low-voltage or security industry.
Excellent general knowledge of major security manufacturer platforms including: Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC, etc.
Valid driver's license with an excellent driving record.
Ability to pass thorough background and identity checks.
Ability to operate hand and power tools.
Ability to unload ladder from fleet vehicle and climb ladder.
Ability to always operate fleet vehicle in a safe manner.
Ability to communicate and provide excellent customer service

Nice To Haves

Ability to read blueprints and schematic drawings.

Responsibilities

Locate and alleviate trouble with damaged equipment or wiring.
Readjust equipment, repair, or replace inoperative equipment and test for operation.
Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Performs repair and/or inspections of intrusion detection, IP CCTV, Access Control systems and fire alarms (if applicable).
Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
Tests operation of system to the customer monitoring center to properly establish service connectivity.
Complete all forms accurately and customer paperwork as required.
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Provide quotes to support recommendations and solutions.