Sportsbook Writer - Greensburg

Live! Casino Pittsburgh•Greensburg, PA

10d•Onsite

About The Position

Responsible for accurate cash transactions and processing of sportsbook wagers and payments. This role involves accepting bets, processing winning tickets, maintaining a balanced till, and ensuring compliance with all gaming regulations and responsible gaming programs. The position requires strong communication skills, the ability to handle financial data, and a flexible work schedule.

Requirements

Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.
Must have a thorough knowledge of approved Responsible Gaming Program.
High School Diploma, GED or equivalent combination of education and experience in high volume cash operations.
Ability to stand for long periods of times without sitting or leaning.
Ability to stand and walk for long periods of time without sitting or leaning.

Nice To Haves

Prior sports and sports betting knowledge is preferred.
Demonstrate strong communication skills and the ability to interact effectvely with the public.

Responsibilities

Accepts bets and parlay cards and writes tickets on all sporting events from customers in a professional and courteous manner.
Receives sport or parlay tickets from customers and pays customers who present winning tickets and vouchers.
Maintains and balances a till for use in issuing and redeeming tickets and vouchers.
Maintain a neat and well-stocked window for the next shift.
Responsible for processing transactions accurately and maintaining accurate reconciliations.
Adhere to all Title 31 compliance procedures, including proper documentation and logging.
Possess thorough knowledge of all terms and conditions pertaining to sports wagering.
Stay vigilant about unusual lines and odds in the Sports Book.
Remain alert to any peculiar betting patterns and report such events to the Sports Book Supervisor.
Ensures compliance with all regulatory controls of the state gaming agency.
Provides exceptional guest service to enhance customer experience.
Make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
Make guests feel SAFE and comfortable through creating a worry free, carefree experience.
Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
Work passionately as a team to create a FUN experience both for everyone who works and plays here.