Sportsbook Clerk - MGM Springfield

MGM Resorts International•Springfield, MA

16h•Onsite

About The Position

As a Sportsbook Clerk at MGM Springfield, you will play a vital role in enhancing the guest experience by assisting them in placing wagers on various horse racing and sporting events worldwide. Your customer service skills and knowledge of wagering processes will ensure that guests receive accurate and efficient assistance, contributing to a lively and engaging environment. At MGM Resorts, we seek individuals to create unique and show-stopping experiences for our guests in one of the most fascinating industries in the world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. The company is committed to providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best, embracing diversity and leveraging it to achieve best-in-class experiences and create stronger ties with employees, guests, suppliers and community partners.

Requirements

Must be 18 years of age
Has a high school diploma or GED

Responsibilities

Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and procedures and ensure compliance to applicable jurisdictional gaming statues and regulations
Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
Stock Race & Sports book Writer/Cashier's stations with adequate supplies; keep all stations neat and clean
Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
Explain wagering rules, including betting lines and odds, and procedures to guests
Create and enter player tracking cards
Ensure the protection of customer’s rewards and adherence to credit lines
Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity

Benefits

Free meals in our employee dining room.
Free parking on and off shift.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
Eligible to participate in medical plans.
Eligible to participate in dental plans.
Eligible to participate in vision plans.
Eligible to participate in life insurance plans.
Eligible to participate in 401(k) plans.
Eligible to participate in time off plans.
Competitive rewards and exclusive perks.