Cage Supervisor - MGM Springfield

MGM Resorts International • Springfield, MO

5d

About The Position

As a Cage Supervisor at MGM Springfield, you will be responsible for managing daily cage operations, ensuring compliance with Massachusetts Gaming regulations and Title 31, and assisting the Cage Shift Manager in various leadership tasks, all while delivering exemplary customer service in a high-energy environment. Your role will require strong oversight of cash handling processes and a commitment to adhering to internal policies to maintain operational integrity.

Requirements

• Has a high school diploma or GED
• Has 2+ years of prior relevant experience in cashier/casino credit/main bank experience

Responsibilities

• Supervise and participate in Cage and Credit activities, ensuring count integrity and gaming compliance
• Verify all transactions over $2,500 in order to verify accuracy
• Generate reports for the end of each shift and at the completion of the 24-hour period. Turn in reports and paperwork to Accounting in a timely manner.
• Perform disciplinary functions for each shift personnel.
• Maintain attendance records and vacations.
• Assist Hosts and Upper Management with needs for high profile players when handling payouts.
• Constantly monitor all Cage areas to ensure operations meet MLGCA regulations
• Resolve guest, employee, and transaction problems. Keep Management abreast of prevalent issues.
• Train Cage staff and provide performance coaching and feedback as well as assist with hiring, firing and disciplinary actions.
• Assist with preparing daily summary and bank deposits.
• Maintains accuracy of all transactions.

Benefits

• Healthcare, financial and time off benefits
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees