Sports Operations & Concessions Asstistant

Recreation District #1 / Pelican Park•Mandeville, LA

14d•Onsite

About The Position

The Sports Operations & Concessions Asst. plays a dual role supporting both athletic programming and concessions at Pelican Park. This position is responsible for accurate game scorekeeping, timekeeping, and player participation tracking while also performing quality concessions operations, including customer service, food service, and cash handling. The role ensures a safe, organized, and enjoyable experience for all participants, spectators, and guests, contributing to the overall mission of the Parks and Recreation Department.

Requirements

Minimum age: 16 years (18+ preferred for adult leagues and cash-handling duties).
High school diploma or equivalent preferred.
Experience in recreation, sports, concessions, food service, or customer service preferred.
Strong attention to detail and ability to multitask in fast-paced environments.
Ability to operate scoreboards, mobile apps, and basic POS systems.
Excellent communication and teamwork skills.
Ability to work evenings, weekends, and holidays as needed.

Responsibilities

Arrive early to prepare scorebooks, substitution sheets, and game materials.
Record team rosters, player names, and jersey numbers.
Maintain accurate game documentation: running score, fouls, points, possession arrow, and other required statistics.
Operate scoreboard and game clock equipment.
Communicate with referees, coaches, and site staff regarding game flow, fouls, and score accuracy.
Track player participation to meet youth minimum playtime requirements.
Submit completed scorebooks and documentation at the end of each game.
Greet and assist customers in a friendly and professional manner.
Take and process customer orders for food, beverages, and merchandise.
Prepare and serve menu items following food safety and quality standards.
Handle cash and operate POS systems accurately.
Maintain a clean, organized, and sanitary concessions environment.
Restock inventory and ensure product availability throughout events.
Set up and break down concession areas before and after events.
Address customer concerns professionally and resolve issues efficiently.
Provide exceptional customer service across all recreation environments.
Communicate effectively with supervisors, co-workers, coaches, officials, and patrons.
Uphold safety, cleanliness, and compliance with all district policies.
Support event operations as needed, including large tournaments, special events, or peak traffic days.