Sports Club Manager

GATEPonte Vedra Beach, FL
Onsite

About The Position

As we continue to elevate our Sports Club experience, we are seeking a dynamic and experienced leader to support our Wellness operations. This role offers the opportunity to lead, inspire, and deliver exceptional service within one of Northeast Florida’s premier luxury destinations.

Requirements

  • High School Diploma or equivalent required
  • Must be able to effectively communicate in English with members, guests, and colleagues
  • Minimum of 5 years’ experience in a professional fitness center environment
  • Experience across multiple areas including aerobics, aquatics, fitness center operations, front desk, and nursery
  • CPR, First Aid, and Lifeguard certifications required
  • Nationally recognized fitness instructor certification required
  • Strong knowledge of exercise physiology, anatomy, and physiology
  • Comprehensive understanding of fitness center operations, including aquatics, group fitness, programming (including special populations), and special events
  • Proficiency with fitness equipment and safety protocols
  • Experience with member relations, vendor partnerships, team leadership, and budgeting

Nice To Haves

  • college degree preferred in a fitness-related field

Responsibilities

  • Onboarding new members through the Technogym app
  • Conducting health assessments
  • Supporting all areas of the operation as needed
  • Maintain a flexible schedule, including weekends and holidays
  • Arrive on time in proper, professional uniform
  • Attend all required training, meetings, and safety courses
  • Identify and address safety hazards, ensuring a safe environment
  • Uphold exceptional standards of cleanliness and presentation across all fitness and aquatics areas
  • Foster a culture of service excellence, professionalism, and engagement
  • Build strong relationships by interacting with members and guests regularly
  • Ensure compliance with all membership rules, policies, and procedures
  • Recruit, train, supervise, and develop team members across fitness, aquatics, and recreation areas
  • Conduct performance evaluations and lead daily pre-shift meetings
  • Oversee staff scheduling to optimize service levels and control labor costs
  • Maintain inventory, manage supplies, and monitor departmental budgets
  • Utilize inventory data to impact and manage departmental financial performance
  • Maintain high sanitation and safety standards through team training and accountability
  • Circulate through all areas during peak hours to coach, support, and elevate service delivery
  • Partner with leadership in bi-weekly meetings to review departmental performance
  • Support Club-wide initiatives to protect and enhance the Ponte Vedra brand
  • Execute additional duties as assigned by the Executive Director of Wellness

Benefits

  • Vacation/Holiday/Sick Pay
  • 401K
  • Medical/Dental/Vision/Short Term Disability/Long Term Disability/Life Insurance
  • Free Parking
  • Employee Café
  • Dry Cleaning
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