Sports and Fitness Attendant

Auberge Collection • Kawaihae, HI

3d • Onsite

About The Position

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

Requirements

• Must be able to speak, read and write English and give clear and specific instructions while performing essential functions.
• Must be able to function independently and effectively under tight deadlines without compromising quality of work or general work productivity.
• Must possess an excellent understanding of the game of golf.
• Must possess knowledge of working within the confines of collective bargaining settings.
• Any combination of education and experience that provides the required knowledge, skills, and abilities.
• Must secure First Aid/CPR certification within 60 days of initial employment.

Nice To Haves

• Participate in associate and community relations functions.
• Participate in promotional events outside of the resort as needed.
• Interface with guests on a regular basis for guest satisfaction and PR purposes.
• Ability to remain versatile and flexible.
• Stay aerobically and anaerobically fit on a regular and consistent basis (five days a week).
• Must be fast moving, energetic and enjoy being on his/her feet all day.
• Must be outgoing and enthusiastic with a positive mental attitude.
• Must have good written and verbal communication skills.
• Able to think, speak and give instructions in a clear and concise fashion without confusion.
• Must have a strong ability to work with people, and possess some experience in interpersonal relationships able to work with people from a variety of ethnic backgrounds.
• Must be self-motivated and results oriented.
• Ability to project self in a professional manner.
• Skilled in computerized spreadsheets, inventory and POS software. Ability to input into and access information from a computer accurately.
• The ability to think and respond quickly to pending problems and ability to effectively process information and prioritize tasks at hand.
• Ability to make decisions that are in the guests and department’s best interests.
• Ability to prioritize and organize work assignments.
• Ability to focus attention to details.
• Ability to remain calm and courteous with demanding/difficult guests/employees and/or situations.
• Ability to ascertain guest needs and comply with such to ensure guest satisfaction.
• Ability to maintain discretion and confidentiality of all guest and S&F information.
• Ability to work cohesively with other departments and co-workers as part of a team.
• Ability to work without direct supervision.

Responsibilities

• Responsible for the maintenance and cleanliness of all areas and equipment within the facility. Wipe down all equipment (including weights) and mop the fitness floor to ensure a hygienic and safe environment. Other areas include but are not limited to: tables, chairs, walkways, the lap pool area, locker rooms, floors, tennis courts, retail area, outdoor fitness hales, etc.
• Must monitor all water stations to ensure they are clean, filled with water and that clean cups are available at all times.
• Both hand and bath towels must be collected, cleaned and adequately stocked during hours of operation.
• Take appropriate action to report or rectify all broken, damaged equipment/areas or hazardous situations throughout the facility.
• Responsible for making regular patrols of the facility to insure that all established rules, regulations and policies are being followed.
• Will also be responsible for addressing, correcting and reporting (when necessary) any breach of these policies with tact and diplomacy.
• Responsible to check-in guests to the Sports Club/tennis garden, provide towels and keys.
• Responsible to speak with guests in person and over the phone to answer questions and take reservations.
• Responsible to take and track guest temperatures upon check-in.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed