Sport Bet Agent

Rio Mar Hospitality Management • Río Grande, PR

12d • Onsite

About The Position

The Sports Bet Agent processes sports bets, manages player registrations, and ensures compliance with local regulations. Key responsibilities include handling payments, maintaining accurate records, and promoting responsible gambling. You will provide excellent customer service by addressing inquiries and resolving issues while ensuring a secure and organized betting environment.

Requirements

• Minimum Age: 18 years old, as required by Puerto Rico law for individuals involved in gaming operations.
• High school diploma or equivalent.
• Strong numerical and problem-solving skills.
• Ability to handle cash accurately and securely.
• Excellent communication and interpersonal skills.
• Bilingual (English and Spanish) required.
• Must pass a background check as per the Puerto Rico Gaming Commission's requirements.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Nice To Haves

• Prior cashier, customer service, or player registration experience preferred.
• Basic knowledge of sports betting operations and terminology is a plus.

Responsibilities

• Processes sports bets
• Manages player registrations
• Ensures compliance with local regulations
• Handles payments
• Maintains accurate records
• Promotes responsible gambling
• Provides excellent customer service by addressing inquiries and resolving issues
• Ensures a secure and organized betting environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED