Spiritual Care Manager

Orlando Health•Orlando, FL

10d•Onsite

About The Position

The Manager of Spiritual Care manages the Spiritual Care Department and participates in the Orlando Health institution’s management structure. The role provides leadership and care addressing the spiritual and emotional needs of patients, their loved ones, and team members, and supports an interdisciplinary approach to spiritual care. The manager ensures a comprehensive program serves people of all faith traditions, cultures, and ethnic traditions; spiritual-care requests are handled in a timely manner; and ritual and sacramental needs are addressed. The position supervises and facilitates the work of spiritual-care providers, including Orlando Health team members and chaplains appointed by faith communities. It includes orientation and training, performance reviews, staffing, hiring and disciplinary processes, and attention to mandatory and developmental requirements. Clinical work includes documenting care in patient charts, crisis intervention, bereavement support, participation in rounds and case reviews, ethics and advance-directive consultations, and providing or arranging requested sacramental and chapel services. The manager also provides educational, inspirational, and supportive programs for patients, loved ones, team members, and the community, and provides devotions or invocations for Orlando Health-sponsored functions as requested. The position requires direct access to Protected Health Information for patient treatment and healthcare operations, including through patient and family contact, medical records, computer applications, provider reports, and interdisciplinary interactions.

Requirements

Master of Divinity, Pastoral Counseling, or Theology.
Four units of Clinical Pastoral Education (CPE).
Active spiritual faith demonstrated.
Three years of spiritual-care experience in a healthcare setting and demonstrated leadership abilities.
Ordination or equivalent and endorsement as a chaplain by a recognized religious body.
Certification by a national chaplaincy credentialing agency.

Responsibilities

Provide leadership and spiritual and emotional care for patients, their loved ones, and team members.
Support interdisciplinary spiritual care, including serving on institutional committees, offering spiritual-care orientation to other departments, ensuring comprehensive care across faith and cultural traditions, responding promptly to consults and requests, and addressing ritual and sacramental needs.
Supervise and facilitate spiritual-care providers, including providing orientation and training, conducting performance reviews, ensuring adequate staffing, addressing team requirements, and participating in hiring and disciplinary processes.
Document clinical interventions in patient charts, including referral source, spiritual assessments, interventions, and follow-up or referral plans.
Provide crisis intervention and bereavement support to people experiencing suffering, tragedy, or loss.
Participate in patient rounds, case reviews, and ethics and advance-directive consultations.
Perform requested sacramental services and applicable chapel services, or arrange for community clergy to provide them.
Manage personnel functions, including hiring, work assignments, coaching plans, and disciplinary actions.
Provide education, inspiration, and support programs for patients, loved ones, team members, and the community about the relationship between spirituality and health.
Provide devotions or invocations for Orlando Health or Orlando Health-sponsored functions as requested.