Spirits and Wine Lead

The Fresh Market Inc • Ponte Vedra Beach, FL

11d • Onsite

About The Position

As a Spirits Department Lead, you’ll help bring our mission to life by supporting the Spirits & Wine Department Manager in making everyday eating extraordinary. You’ll assist in leading your team with care and purpose, ensuring every guest feels welcome, and every department looks its best. You’ll work side by side with your team and manager, teaching and coaching them to grow while celebrating their successes. You’ll keep things running smoothly, solve problems quickly, and step in as acting manager when needed. This role reports to the Spirits & Wine Department Manager and embodies a culture of leadership, hospitality, excellence, and teamwork.

Requirements

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Nice To Haves

• Associate’s degree in business, retail management, or related field; or equivalent experience.
• Experience in alcohol sales, grocery, fresh food retail, hospitality, or high-volume specialty retail environment.
• Familiarity with local, state, and federal regulations regarding the sale of alcohol.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills a plus.

Responsibilities

• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Help monitor labor schedules to meet productivity and budget goals.
• Assist in analyzing department financial and performance metrics.
• Assist in coaching, training, and holding team members accountable for delivering impeccable guest service and upholding department standards.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Collaborate with fellow department leaders to drive overall store success.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Assist in resolving guest concerns promptly and effectively.

Benefits

• Team Member discount up to 40%
• Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree