SPI Governance Manager & Team Lead

Bank of America•Pennington, AL

5d•$104,000 - $159,900•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Workplace Benefits Process Governance Manager manages risk and drives control discipline across the business by promoting a strong risk culture and proactively partnering with Workplace Benefits senior leadership, process owners, legal, risk, compliance and enterprise program owners. Position requires interaction across products and functions within Workplace Benefits and close partnership with control partners, applying risk management and governance subject matter expertise to influence and support proactive identification, escalation and timely mitigation of risks as well as adherence to Enterprise policies and standards. The Process Manager is responsible for a wide variety of oversight and governance functions associated with Risk Framework elements including Single Process Inventory, Risk Metrics and Risk Appetite, Issues Management, Audit and Regulatory Engagements as well as Risk and Governance Reporting.

Requirements

Minimum of 5 years’ experience in risk and/or governance roles
Strong written and verbal communication skills
Strong relationship management skills with ability to navigate the complexities of aligning stakeholders including senior management, control partners, operations and various lines of business
Proven record of effective management and timely completion of multiple deliverables/initiatives in a fast-paced environment
Robust understanding of operational controls related to compliance and risk management
Ability to plan and execute tactical actions within prescribed timelines
Solid project management skills
Proficiency with Microsoft Word, Excel, and PowerPoint

Nice To Haves

Issues management experience preferred

Responsibilities

Act as the Team Lead and Subject Matter Expert for Single Process Inventory across Workplace Benefits
Lead Workplace Benefits Single Process Inventory and ensures adherence to the Enterprise Standards
Build strong partnerships and collaborate effectively with the Workplace Benefits business and with key Risk/Audit Partners; serving as Governance & Business Controls primary point of contact for coverage area
Promote and drive a strong risk culture through identification, evaluation and mitigation of risk and remediation of control gaps
Coordinate audit issue remediation through the development of action plans, controls, and sustainability activities; monitor progress of audit issue validation; ensure deadlines are met
Work with business partners in creating policies and procedures to ensure critical business operational processes are current and well documented
Drive adherence to Enterprise Process & Policy through monitoring, maintenance and enhancements of the Single Process Inventory and associated controls and metrics
Prepare and deliver reporting to oversee the health of the process and control environment
Provide Exam, Assessment and Compliance Testing support