Spend Management Representative

The University of Kansas Health System•Kansas City, KS

1d•Onsite

About The Position

As a Spend Management Representative, you will provide round-the-clock support, facilitating the distribution of product, supplies, and equipment by responding to real-time, urgent, or STAT requests, questions, or service needs. Additionally, you will receive product delivered as directed and complete deliveries to predetermined locations. Deliveries can be between departments, hospitals, and locations. You will adhere to scheduled delivery windows and adjust as needed based on feedback from your leadership. Representatives will also collect, disseminate, and follow up on all supply chain information requests that come in during your shift. When available, provide solutions to client requests by providing superb customer service. Additionally, you will be responsible for unloading and sorting inbound shipments; resolving select receiving issues or escalating to leadership for resolution. You will work with requesters on determining product requirements based on customer needs; stage product for delivery, deliver materials; additionally, deploy response carts; may create orders by requisition in the enterprise resource system. You will operate delivery vehicles, in accordance with federal, state, and local laws when delivering product within the health system, and must maintain required licenses and medical clearances.

Requirements

High School Graduate or GED.
1 or more years of experience in Outlook, Word and Excel.

Nice To Haves

Associates Degree in a related field of study from an accredited college or university.
2 or more years of experience working in a supply chain environment.
2 or more years of experience in healthcare.
2 or more years of experience in process improvement or inventory control.

Responsibilities

Adheres to departmental policies and procedures, objectives, quality assurance and technical function.
Professionally interacts within the department and throughout the health system to aid in fulfilling urgent material needs for end users.
Prepares product and equipment for delivery by identifying destination, packing, loading, and securing product.
Unloads inbound shipments and stages materials per protocol, validating shipping quantity at the item level and resolves identified issues.
As needed, electronically receives, issues and reconciles items into the inventory management system per departmental protocol.
Delivers supply and materials to designated nursing department per end user or department leadership request using established chain of custody protocols.
Responds to customer supply chain inquiries – solves or routes issues and ensures that follow-up is received by customer.
Serves as the point of contact for customer issue/inquiry resolution.
Provides effective coaching and feedback to team members that you are responsible for training.
Deploys, builds and manages specialty response carts as needed (i.e. Code blue carts, disaster response carts, surge supply carts, other carts/supply kits).
Accountable for mitigation of problems/issues between distribution & logistics and our internal and external customers to departmental leadership.
Responsible for requisition and acquisition of products and supplies based on customer need and according to established departmental inventory management protocols.
Applies and adheres to LEAN principles according to health system methodology.
Responds to emergency response call according to policy.
Actively seeks opportunities to continuously improve service level and relationships with our customers.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.