Specimen Processor - UPMC Washington, Casual

UPMC•Washington, PA

4d•Onsite

About The Position

Join Our Team as a Specimen Processor in Our Hospital Lab! We are seeking a detail-oriented and dedicated Specimen Processor to join our dynamic hospital laboratory team. In this role, you will play a crucial part in ensuring the accurate handling and processing of patient specimens, contributing to the delivery of high-quality healthcare services.

Requirements

High School diploma or equivalent.
Good oral and written communication skills required.
Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.
Act 34

Nice To Haves

Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.
Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.

Responsibilities

Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
Investigate and resolve any requesting mistakes or other specimen problems.
Complete quality forms for unacceptable specimens, requesting errors or other problems.
Separate by centrifugation.
Label appropriate aliquot tubes and transfer as defined by policy; store samples at the appropriate temperature.
Determine and enter the specimen receive time into the computer.
Answer all telephone inquiries concerning proper specimen collection, result, and normal range information.
Verify patient specimens such as blood, urine and other body fluids with requisitions or labels, making certain that information on the specimens match any paperwork received and correct specimen.
Prepare, package and send specimens to outside locations as needed.
Receive, sort and prioritize ALL specimens according to the laboratory policies.