Specimen Processor - Lodi Clinic (full-time)

Sauk Prairie Healthcare•Lodi, WI

42d•Onsite

About The Position

Looking to be part of a team that provides extraordinary healthcare from the heart? You Belong Here. This full-time position (1.0 FTE, 40 hours/week) is located at the Lodi Clinic and operates Monday through Friday between 7:15 am and 5:15 pm, with no holiday or weekend rotation and no on-call requirements. The Specimen Processor performs venipuncture and capillary punctures for laboratory analysis, serving patients of all ages. This role also involves clerical duties such as filing, word processing, answering telephones, faxing results, scheduling, and preparing specimens for reference laboratories. Additionally, the position includes performing urine toxicology and alcohol collections according to DOT guidelines, maintaining supplies, performing CLIA-waived and moderately complex testing, and managing billing and coding for laboratory procedures.

Requirements

Clinic setting: High school diploma or equivalent required upon hire.
OSHA requirements.
Minimum of one-year phlebotomy and medical terminology experience in a healthcare setting.
Certification as a Phlebotomy Technician (or equivalent) by a national accrediting agency preferred.

Nice To Haves

High school diploma or equivalent within 1 year of hire (for Hospital setting, though this is a clinic position).
Certification as a Phlebotomy Technician (or equivalent) by a national accrediting agency.

Responsibilities

Performs venipuncture and capillary punctures to procure specimens for laboratory analysis.
Serves patients of all ages from newborn through geriatric.
Performs clerical functions such as filing, word processing, answering telephones, faxing results, scheduling, and preparing specimens to be sent to reference laboratories.
Performs urine toxicology and alcohol collections according to DOT guidelines.
Maintains toxicology and laboratory supplies.
Performs CLIA-waived and moderately complex testing.
Maintains billing and coding for laboratory procedures.
Listens attentively, communicates effectively, and meets patient’s needs by answering their questions in order to promote a positive relationship.
Identifies patient following the proper patient identification procedures.
Collects and identifies specimens for transfusion service testing.
Directs patients to blood drawing area and restroom in order to obtain the ordered sample.
Receives specimens delivered to the lab and directly from patients to perform requested lab tests.
Documents specimen collection information correctly on all specimen records.
Performs CLIA waved and moderately complex testing within the scope of the clinic testing menu.
Demonstrates competence and works independently in essential phlebotomy procedures sufficient to perform at a satisfactory level without supervision.
Inquires about patient status, including fasting and time of last medication when collecting specimen.
Performs venipunctures, finger sticks, heel sticks, blood culture collections to obtain a blood sample for ordered tests.
Uses good clinical judgment in the selection of the puncture site appropriate for the age of the patient.
Distributes proper specimen containers and instructs patients on collection of random and 24-hour samples.
Administers Trutol glucose beverage and collects specimens of blood and urine from patients.
Teaches Technical and University students in phlebotomy techniques.
Coordinates specimen collection procedures.
Performs Urine/Blood non-DOT and DOT drug screen collections.
Processes paperwork for non-DOT and DOT drug screen collections, including faxing MRO copies and mailing employer copies.
Maintains adequate supplies, collection containers and Chain of Custody forms for urine drug screen collections.
Verifies specimen requirements for all laboratory tests including reference laboratory tests.
Relays detailed specimen collection information to appropriate personnel.
Processes samples per specimen collection/processing procedures.
Processes collected specimen for distribution to the appropriate lab personnel for testing.
Communicates special testing requirements to testing personnel (i.e. STAT specimen, Fax results, etc.).
Performs Specimen Processing troubleshooting as needed.
Alerts Laboratory Director or Hospital Laboratory Liaison about situations where further assistance is needed.
Ensures that all blood drawing trays are kept stocked with appropriate blood drawing supplies.
Assists leadership in other duties as needed as proficiency in other areas of laboratory testing is demonstrated.
Answers the phone promptly and courteously.
Greets and provides services to all patients and visitors to the department.
Answers phone inquiries regarding Laboratory Test results and refers specific test procedure questions to Laboratory Director or Hospital Laboratory Liaison.
Transfers calls in order to assure department efficiency.
Accurately enters test orders into the lab information system (LIS) including diagnosis codes.
Files the orders appropriately.
Verifies and resolves test orders that seem inappropriate.
Looks up patient test results in LIS.
Prints, reprints, or faxes results as necessary.
Sends test results to Physicians via the appropriate method.
Files copies of test results, authorization forms and test orders.
Processes paperwork with attention to detail, completing tasks with accuracy and precision.
Follows detailed directions and the direction of leadership.
Releases patient test information only to a physician or clinical staff or as directed on the physician order, in accordance with HIPAA.
Telephones and faxes verified laboratory reports as they become available.
Types reports, letters, memos, policies and procedures at the direction of the leadership.
Maintains inventory of department supplies and orders supplies as needed.
Coordinates paperwork for reference labs including charges and pathology charges for procedures.
Performs cleaning of phlebotomy trays, work areas, centrifuges, counters in order to meet safety and Hospital setting requirements.
Documents on maintenance logs.
Maintains strict confidentiality.
Creates and downloads reference laboratory results online.
Obtains patient information in order to complete service record.
Checks reference laboratory bills for accuracy.
Promotes and contributes to a safe workplace by abiding by all regulations and policies and by reporting unsafe work practices and/or physical conditions to departmental director.
Attends staffing meetings, in-services, and/or reads technical journals in order to remain current on technical procedures, lab policies, compliance with safety, and quality assurance.
Performs other duties as assigned.