Specimen Processing Trainer (Overnight Shift)

Quest Diagnostics•Tampa, FL
•$21•Onsite

About The Position

This position trains new and existing Specimen Preparation Technicians in all phases of Specimen Processing, helping employees learn the critical skills needed for their roles and career progression. The Trainer provides Supervisors with feedback on employee progress and performance and may conduct process and compliance audits. The role requires strong training, presentation, facilitation, and communication skills, as well as the ability to learn and understand the processes being taught and use internal and external resources to make training effective. The position is based in Tampa, Florida, and is scheduled Monday through Friday from 10:00 PM to 7:00 AM. It involves working in a biohazard and production environment, handling multiple tasks, and sitting or standing for extended periods.

Requirements

  • Internal candidates must have at least one year in a PR Tech, Group Leader, or related role.
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills and the ability to convey information and concepts.
  • PC skills, including working knowledge of MS Office applications.
  • Ability to maintain composure when working with new trainees and experienced employees who are difficult to train.
  • Good judgment when determining actions to resolve problems.
  • Strong leadership and interpersonal skills that foster a positive environment.
  • Flexibility and ability to adapt quickly to changes in procedures and training.
  • Ability to work in a biohazard environment while practicing good safety habits.
  • Ability to handle multiple tasks in a production environment and sit or stand for long periods.

Nice To Haves

  • At least three years of laboratory experience, preferably in a production environment.
  • Medical background, including clinical-laboratory medical terminology, or equivalent experience.
  • Training background or equivalent experience.
  • Training coursework or certification, such as adult learning theory or ASTD.

Responsibilities

  • Coordinate and facilitate training for new and existing employees.
  • Maintain a written training program and develop training as needed.
  • Maintain training materials and answer questions during inspections when called upon.
  • Provide Supervisors with feedback when problems arise, including progress reports on new employees.
  • Follow Quest Diagnostics policies and procedures, including safety and compliance requirements during training.
  • Attend additional meetings and training sessions as requested by department leadership.
  • Maintain confidentiality of employee and department performance information.
  • Demonstrate proficiency in and understanding of job duties and SOPs related to Specimen Processing.
  • Explain how functions within Specimen Processing work together and how Specimen Processing affects the testing laboratory.
  • Explain compliance policies related to test ordering, including researching test-ordering information in translation tables, computer systems, and the directory of services.
  • Explain the relationship between tests ordered and specimens received.
  • Complete required written documentation legibly and within assigned timeframes.
  • Perform other duties as assigned.

Benefits

  • Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
  • Well-being programs.
  • Annual no-cost Blueprint for Wellness health assessment program.
  • healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one MyDay off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
  • Potential annual performance bonus compensation.
  • Potential shift differential of 10% for some or all second-shift hours and 15% for some or all third-shift hours.
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