About The Position

The Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department. This role involves handling various manual tasks related to specimen processing, ensuring accuracy and timeliness in a production environment. The position requires understanding specimen types, handling procedures, and compliance regulations. The assistant will also be trained on operating sorters in archive mode and performing centrifugation and aliquoting.

Requirements

  • Minimal data entry skills
  • Good organizational skills
  • Understanding of specimen types related to test(s) ordered
  • Understanding of clinical department requirements regarding specimen types, quantity, handling, and delivery
  • Understanding of compliance regulations related to test ordering
  • Flexibility and willingness to adapt to change and pursue continuous improvement
  • Commitment to fulfilling internal and external customer requirements
  • Willingness to actively contribute to a team-based working environment
  • Ability and willingness to support department goals for staffing needs on weekends, holidays, on call, and overtime
  • Tasks and responsibilities performed with confidence, accuracy, and in a timely manner
  • Handles multiple tasks simultaneously
  • Works in a production environment
  • Communicates effectively with all levels of staff both verbally and written
  • Maintains composure while working under pressure
  • Reflects good judgment when determining action for problem resolution
  • Adheres to Quest Diagnostics' Core Values, safety, compliance, and work process policies and procedures
  • Works in a biohazard environment, in compliance with all applicable safety requirements
  • Keeps work area neat and clean; complies with 5S workplace standards
  • Able to sit, stand or walk for long periods
  • Able to lift up to 50 lbs.
  • Able to maneuver large carts and/or racks with specimens
  • Demonstrates strong interpersonal skills that foster a positive working environment
  • Demonstrates work assignment flexibility and ability to adapt to change
  • Must have some flexibility with regard to work schedule
  • High School Diploma or GED

Nice To Haves

  • Medical background preferred which includes medical terminology applicable to a clinical laboratory
  • Previous experience in a production environment preferred
  • Familiarity with mainframe computers

Responsibilities

  • Sorting specimens
  • Racking specimens
  • Pickup and delivery of specimens to the laboratory
  • Specimen storage
  • Centrifugation
  • Aliquotting
  • Learning job duties and understanding how functions impact technical departments and result quality
  • Identifying and resolving or forwarding specimen-related problems
  • Researching test order information on translation tables, computer systems, and the directory of services
  • Meeting quality and production standards
  • Completing written documentation accurately and legibly
  • Reporting to work on time and following attendance guidelines
  • Supporting department performance during coworker absences
  • Learning additional functions for progression to the next level
  • Performing other duties as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Retirement options
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