About The Position

Labcorp is seeking a dedicated and motivated individual to join their Specimen Management team in Houston, TX. At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Requirements

  • High School Diploma or GED equivalent
  • Excellent communication skills; both written and verbal
  • Familiarity with laboratory operations as well as policies and procedures
  • Comfortable handling biological specimens
  • Ability to accurately identify specimens
  • Experience working in a team environment
  • Strong data entry and organizational skills
  • High level of attention to detail
  • Well-versed in applications like Microsoft Outlook, Excel, Word, and willingness to learn new applications
  • Ability to lift up to 40lbs.
  • Able to pass a standardized color blindness test

Nice To Haves

  • Current or prior Labcorp experience
  • Associates degree or higher
  • 1 year or more of experience in the healthcare industry, such as a physician's office, clinic or hospital
  • 1 year or more of experience in customer service

Responsibilities

  • Act as a liaison between the lab, clients, and patients.
  • Resolve internal & external customer requests via calls, instant messenger & email communications.
  • Communicate with customers in a respectful and professional manner.
  • Work in multiple databases to research complex issues and questions.
  • Provide customer education and information as needed.
  • Review test forms for accuracy and report any discrepancies.
  • Prepare and triage specimens for analysis.
  • Accurately identify and label specimens.
  • Pack and ship specimens as necessary.
  • Prepare and store excess specimen samples.

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
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