Specimen Management Associate II

IQVIA•Austin, TX

6d•Onsite

About The Position

The Specimen Management Associate II ensures samples received and/or shipped are accurately maintained, tracked, and managed for complete traceability and accountability. This role supports sample reconciliation, issue resolution, customer communication, and compliance with laboratory procedures and regulatory requirements.

Requirements

Bachelor’s degree in a natural science field or equivalent required; BS in life science preferred
Basic knowledge of laboratory systems and procedures with demonstrated ability to navigate and resolve routine challenges
Experience supporting sample shipment reconciliation, sample identification, sorting, labeling, testing, and/or storage workflows
Knowledge of GLP/GDP regulations preferred
Proficiency in Microsoft Outlook, Word, and Excel
Strong attention to detail and commitment to sample traceability and accountability
Effective organizational skills with the ability to handle multiple tasks simultaneously
Effective communication skills with the ability to work cross-functionally with coworkers, managers, customers, and clients
Self-motivated and able to work well independently and as part of a team
Ability to establish and maintain effective working relationships
Commitment to continuing education through self-study, training sessions, and meetings
Other equivalent combination of education, training, and experience may be accepted in lieu of degree

Responsibilities

Reconcile sample shipments and resolve routine issues to ensure samples are accurately identified, sorted, and labeled for testing and/or storage
Identify errors or potential problems and escalate concerns to senior-level staff
Notify customers of sample receipt and respond to routine inquiries as needed
Support after-hour alarms and other job-critical functions as required
Support safety, quality, and 6S requirements and initiatives
Notify appropriate staff of supply shortages
Communicate clearly, accurately, and timely with cross-functional stakeholders
Perform work in accordance with company procedures and applicable regulatory guidelines