Specimen Collector- 1931

Millennium Health•Portland, OR

About The Position

Millennium Health LLC is an accredited specialty laboratory providing medication monitoring and drug testing services. The Specimen Collector represents the company and provides care and customer service to patients, clinicians, and the laboratory. The role collects and processes patient urine and/or oral-fluid specimens, serves as an intermediary between clinics and the laboratory, and handles related records and specimen concerns. Driving between multiple facilities may be required. Observed collections are conducted when applicable; male candidates are required for observed collections of gender-identified male patients. The position is full-time in Portland, Oregon. The schedule is Monday through Friday, 9:00 a.m. to 6:15 p.m., plus one Saturday per month, 9:20 a.m. to 3:05 p.m. Physical activity is described as sitting 60%, walking 20%, and standing 20%, with lifting up to 20 pounds. Employment offers are contingent on successful completion of the described pre-employment background screening.

Requirements

High school diploma or equivalent.
Ability to navigate a smartphone and computer.
Valid driver’s license and reliable transportation.
Ability to adhere to HIPAA, HiTrust, confidentiality, and compliance policies, procedures, and standards.
Ability to adhere to administrative, physical, and technical cybersecurity controls.
Successful completion of the pre-employment background check is required for an employment offer.
Male candidates are required for observed collections of gender-identified male patients.

Nice To Haves

Six or more months of specimen-collector experience, or at least one year of medical-field experience directly supporting patients.
Two or more years of customer-service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes.

Responsibilities

Collect patient urine and/or oral-fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and pertinent laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain onsite collection-supply inventory.
Observe collections for Millennium Health specimens when applicable.
Drive between multiple facilities when required.