Specimen Collector - 1905

Millennium Health•Chesterfield, VA
•$18 - $21

About The Position

Millennium Health LLC is an accredited specialty laboratory providing medication monitoring and drug testing services to support clinical decision-making for people with chronic pain, mental illness, and substance use disorders. The Specimen Collector represents Millennium Health and provides care and customer service to patients, clinicians, and the laboratory. This part-time position is based in Chesterfield, Virginia, and is scheduled Monday through Thursday from 9:00 a.m. to 1:00 p.m. Driving between multiple facilities may be required. The role collects urine and/or oral fluid specimens, processes and packages collections for shipment, and acts as an intermediary between practices or clinics and the laboratory. The collector records patient, physician order, and laboratory information; addresses specimen concerns involving billing or patient information in the ordering portal; maintains onsite collection supplies; and observes collections when applicable. Employment offers are contingent on successful completion of a background screening that includes criminal-history and watchlist searches, SSN trace, FACIS Level 3, SAM and OIG exclusions, education verification, driving record, and a five-panel urine drug screen. Offers may be rescinded if screening results do not meet position standards. Duties and responsibilities may change with or without notice.

Requirements

  • High school diploma or equivalent.
  • Demonstrated ability to navigate a smartphone and computer.
  • Valid driver’s license and reliable transportation.
  • Ability to meet the physical requirements: sitting 60%, walking 20%, standing 20%, and lifting up to 20 pounds.

Nice To Haves

  • Six or more months of experience as a specimen collector, or one or more years of experience in the medical field directly supporting patients.
  • Two or more years of customer service experience may be considered in place of medical experience.
  • Medical insurance or billing experience and/or familiarity with medications or diagnostic codes.

Responsibilities

  • Collect patient urine and/or oral fluid (saliva) specimens.
  • Process and package collections for shipping.
  • Serve as an intermediary between the practice or clinic and the laboratory.
  • Record patient information, physician order details, and pertinent laboratory information.
  • Resolve specimen concerns related to billing or patient information in the ordering portal.
  • Order and maintain onsite collection-supply inventory.
  • Observe collection of Millennium Health specimens when applicable.
  • Drive to and from multiple facilities when required.
  • Adhere to HIPAA, HiTrust, confidentiality, compliance, and administrative, physical, and technical cybersecurity policies, procedures, and standards.

Benefits

  • 401(k) with company match.
  • Paid time off and holidays.
  • Behavioral and health care resources.
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