Specimen Collector - 1937

Millennium Health•Indianapolis, IN

7d•Onsite

About The Position

Millennium Health LLC is an accredited specialty laboratory providing medication monitoring and drug testing services to support clinical decision-making for people with chronic pain, mental illness, and substance use disorders. The Specimen Collector represents the company and provides care and customer service to patients, clinicians, and the laboratory. This is a full-time position based in Indianapolis, Indiana, with a Monday-through-Thursday schedule of 8:30 a.m. to 4:30 p.m. and Friday hours of 8:00 a.m. to 4:00 p.m. Driving between multiple facilities may be required. Offers are contingent on successfully completing the stated pre-employment background screening.

Requirements

High school diploma or equivalent.
Ability to navigate a smartphone and computer.
Valid driver's license and reliable transportation.
Ability to ensure HIPAA, HiTrust, confidentiality, and compliance policies, procedures, and standards are always followed.
Ability to ensure administrative, physical, and technical cybersecurity controls are always followed.

Nice To Haves

Six or more months of specimen collector experience, or one or more years of experience in the medical field directly supporting patients.
Two or more years of customer service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes.

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and relevant laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain onsite collection-supply inventory.
Observe collection of Millennium Health specimens when applicable.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.