Specimen Collector - 1905

Millennium Health•Chesterfield, VA

26d

About The Position

The Specimen Collector represents Millennium Health and provides care and customer service to patients, clinicians, and the laboratory. The role collects and processes patient urine and/or oral-fluid specimens, supports communication between clinics and the laboratory, and maintains accurate collection and ordering information. The position is part-time in Chesterfield, Virginia, Monday through Thursday from 9:00 a.m. to 1:00 p.m. Driving between multiple facilities may be required. The role requires following privacy, compliance, and cybersecurity policies and standards. Employment offers are contingent on successfully completing the described background screening, including criminal-history and watchlist searches, identity and education verification, driving-record review, and a five-panel urine drug screening. Duties and responsibilities may change with or without notice.

Requirements

High school diploma or equivalent.
Valid driver’s license and reliable transportation.
Ability to navigate a smartphone and computer.
Ability to consistently adhere to HIPAA, HiTrust, confidentiality, compliance, and administrative, physical, and technical cybersecurity requirements.
Physical ability to sit 60% of the time, walk 20%, stand 20%, and lift up to 20 pounds.

Nice To Haves

At least 6 months of experience as a specimen collector, or at least 1 year of experience in the medical field directly supporting patients.
At least 2 years of customer-service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes.

Responsibilities

Collect patient urine and/or oral-fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and relevant laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain onsite collection-supply inventory.
Observe specimen collection for Millennium Health when applicable.
Drive to and from multiple facilities when required.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.