Specimen Collector - 1927

Millennium Health•St. George, UT

About The Position

Millennium Health LLC is an accredited specialty laboratory providing medication monitoring and drug testing services. The Specimen Collector represents Millennium Health and provides exemplary care and customer service to patients, clinicians, and the laboratory. The role collects and processes urine and/or oral-fluid specimens, supports communication between clinics and the laboratory, and maintains accurate patient and order information. Collections may need to be observed when applicable, and travel between facilities may be required. Female candidates are required for observed collections of patients who identify as female.

Requirements

  • High school diploma or equivalent.
  • Ability to navigate a smartphone and computer.
  • Valid driver's license and reliable transportation.
  • Adhere to HIPAA, HiTrust, confidentiality, and compliance policies, procedures, and standards.
  • Adhere to administrative, physical, and technical cybersecurity controls.
  • Physical requirements include sitting 60% of the time, walking 20%, standing 20%, and lifting up to 20 lbs.

Nice To Haves

  • At least 6 months of specimen collector experience or at least 1 year of experience in the medical field directly supporting patients.
  • At least 2 years of customer service experience may be considered in place of medical experience.
  • Medical insurance or billing experience and/or familiarity with medications or diagnostic codes.

Responsibilities

  • Collect patient urine and/or oral-fluid (saliva) specimens.
  • Process and package collections for shipping.
  • Serve as an intermediary between the practice or clinic and the laboratory.
  • Record patient information, physician order details, and pertinent laboratory information.
  • Resolve specimen concerns involving billing or patient information in the ordering portal.
  • Order and maintain onsite collection supplies inventory.
  • Observe collections for Millennium Health specimens when applicable.
  • Drive to and from multiple facilities when required.

Benefits

  • 401(k) with company match.
  • Paid time off and holidays.
  • Behavioral and health care resources.
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