Specimen Collector - No experience needed!
About The Position
Gradient is hiring a Full-time Specimen Collection Technician to join their team. This role involves collecting drug and alcohol specimens from drivers with accuracy, care, and integrity, ensuring compliance with procedures and professional treatment of participants. The position also supports business operations through various administrative tasks, including checking in donors, explaining the collection process, conducting urine, saliva, hair, and breath specimen collections while maintaining chain-of-custody, answering phones, scheduling appointments, managing front-desk responsibilities, processing invoices, collecting payments, and maintaining organized collection sites. The company emphasizes that no medical background is required, as onboarding provides all necessary training. The ideal candidate is someone who follows procedures precisely, communicates clearly under pressure, and understands the importance of collection integrity for participants, employers, and public safety.
Requirements
- High school diploma or equivalent
- 2+ years in customer service or a customer-facing administrative role
- Proficient in Microsoft Office; comfortable learning new software systems
- Valid driver’s license, vehicle insurance, and reliable transportation
- Ability to pass a pre-employment background check and drug screen, including THC
- Strong written and verbal communication skills
- Someone who follows procedure precisely
- Communicates clearly under pressure
- Understands that the integrity of each collection matters
Responsibilities
- Collect drug and alcohol specimens from drivers with accuracy, care, and integrity.
- Follow procedures precisely and ensure compliance.
- Treat participants professionally and with discretion.
- Ensure smooth site operations.
- Check in donors, verify identification, and explain the collection process.
- Conduct collections of urine, saliva, hair, and breath specimens, maintaining strict chain-of-custody.
- Answer phones, schedule appointments, and manage front-desk responsibilities.
- Process invoices and collect payment for services.
- Maintain organized, stocked, and inspection-ready collection sites.
- Coordinate with the team during high-volume periods and step in where needed.
Benefits
- Medical, Dental, & Vision Insurance
- Life Insurance
- Employee Assistance Program
- Health Savings Account
- Paid Time Off
- Paid Holidays
- Simple IRA w/ Company Match
- Professional Development Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
