Specimen Collector - 1912

Millennium Health•Portland, OR

19d•Onsite

About The Position

Millennium Health LLC is an accredited specialty laboratory providing medication monitoring and drug testing services to help clinicians make treatment decisions. The Specimen Collector represents Millennium Health and provides care and customer service to patients, clinicians, and the laboratory. This part-time position is based in Portland, Oregon, and is scheduled Monday, Wednesday, and Friday from 9:00 a.m. to 3:00 p.m. Male candidates are required for observed collections of gender-identified male patients. Driving between multiple facilities may be required. The role involves collecting and processing patient urine and/or oral fluid specimens, preparing collections for shipment, and coordinating information between practices or clinics and the laboratory. The collector records patient, physician-order, and laboratory information; resolves specimen concerns involving billing or patient information in the ordering portal; and orders and maintains onsite collection supplies. The position requires compliance with privacy, confidentiality, and security policies and standards. Employment offers are contingent on successfully completing the described pre-employment background screening, which includes identity and criminal-history checks, education and driving-record verification, exclusion-list searches, and a five-panel urine drug screening.

Requirements

Male candidates are required for observed collections of gender-identified male patients.
High school diploma or equivalent required.
Demonstrated ability to navigate a smartphone and computer required.
Valid driver's license and reliable transportation required.
Ability to ensure HIPAA, HiTrust, confidentiality, and compliance policies, procedures, and standards are always followed.
Ability to ensure administrative, physical, and technical cybersecurity controls are always followed.
Physical requirements: sitting 60%, walking 20%, standing 20%, and lifting up to 20 lbs.

Nice To Haves

Six or more months of experience as a specimen collector or one or more years of experience in the medical field directly supporting patients is preferred.
Two or more years of customer service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes is a plus.

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and pertinent laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain collection supplies inventory onsite.
Observe collection for Millennium Health specimens when applicable.
Drive to and from multiple facilities when required.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.