Specimen Collector - 1915

Millennium Health•Houston, TX

18d

About The Position

Millennium Health LLC is an accredited specialty laboratory providing medication monitoring and drug testing services to support clinicians’ decision-making. The Specimen Collector represents the company and provides care and customer service to patients, clinicians, and the laboratory. This part-time role is based in Houston, Texas, and is scheduled Tuesdays and Thursdays from 9:00 a.m. to 4:00 p.m. Driving between multiple facilities may be required. The position collects and processes patient urine and/or oral fluid specimens, supports shipping, and serves as an intermediary between clinics and the laboratory. The collector also records patient, physician-order, and laboratory information; resolves specimen concerns; and maintains onsite collection supplies. The role requires adherence to privacy, confidentiality, compliance, and cybersecurity standards. Employment offers are contingent on successfully completing the described pre-employment background screening.

Requirements

High school diploma or equivalent required.
Demonstrated ability to navigate a smartphone and computer required.
Valid driver’s license and reliable transportation required.
Ability to ensure HIPAA, HiTrust, confidentiality, and compliance policies, procedures, and standards are always followed.
Ability to ensure administrative, physical, and technical cybersecurity controls are always followed.
Physical requirements include sitting 60% of the time, walking 20%, standing 20%, and lifting up to 20 lbs.

Nice To Haves

Six or more months of specimen-collector experience, or one or more years of medical-field experience directly supporting patients, preferred.
Two or more years of customer service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes is a plus.

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and pertinent laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain collection-supply inventory onsite.
Observe collection for Millennium Health specimens when applicable.
Drive to and from multiple facilities when required.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.