Specimen Collector Lead - Phlebotomist- 1707

Millennium Health•Lexington, KY

23h•Onsite

About The Position

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. The Lead Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. This is a Full Time position requiring female candidates for observed collections of gender identified female patients.

Requirements

1+ year of experience as a specimen collector or experience in the medical field, directly supporting patients preferred
Certified phlebotomist with 1+ year experience in the field (experience considered in place of certificate)
2+ years of customer service experience can be considered in place of medical experience
Demonstrated ability to navigate a smart phone and computer required
Valid driver’s license required
Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
Ability to ensure administrative, physical and technical cyber security controls are always adhered to.
High School diploma or equivalent required

Nice To Haves

Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens
Process and package collections or shipping
Serve as an intermediary between the practice / clinic and the laboratory
Record patient information, physician order details, and pertinent laboratory information
Resolve specimen concerns with billing or patient information in ordering portal
Order and maintain collection supplies inventory onsite
Observe collection for Millennium Health specimens (when applicable)
Perform audits on established internal processes (i.e workflows)
Acts as a subject matter expert, answering questions and addressing concerns
Provide support and training to new and existing team members
Driving from/to multiple facilities may be required.
Overnight stays for coverage may be required.