Specimen Collector II- 1683

Millennium Health•Phoenix, AZ

2d•Hybrid

About The Position

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. The Specimen Collector II is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. This position requires regular travel. In accordance with federal travel regulations, all employees must possess a valid REAL ID or an acceptable alternative form of identification to comply with government travel guidelines. Proof of compliant identification will be required prior to the start of employment. Millennium Health is a CLIA Certified and CAP Accredited specialty laboratory. We partner with a trusted and accredited background screening provider, to conduct pre-employment background checks. As part of our screening process, we will review the following: National, federal, and county criminal history, Global watchlist search, Social Security Number (SSN) trace, FACIS (Fraud and Abuse Control Information System) Level 3 search, SAM (System for Award Management) and OIG (Office of Inspector General) exclusions, Education verification, Driving record (Motor Vehicle Report), 5-panel urine drug screening. All employment offers are contingent upon the successful completion of this background check. Offers may be rescinded if the results do not meet the standards established for the position.

Requirements

6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred
2+ years of customer service experience can be considered in place of medical experience
Demonstrated ability to navigate a smart phone and computer required
Valid driver’s license required; reliable transportation
Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
Ability to ensure administrative, physical and technical cyber security controls are always adhered to
High School diploma or equivalent required
Female candidates required for observed collections of gender identified female patients.
Must be willing to travel locally.

Nice To Haves

Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens
Process and package collections for shipping
Serve as an intermediary between the practice / clinic and the laboratory
Record patient information, physician order details, and pertinent laboratory information
Resolve specimen concerns with billing or patient information in ordering portal
Order and maintain collection supplies inventory onsite
Observe collection for Millennium Health specimens (when applicable)
Driving from/to multiple facilities may be required and occasional overnight coverage.