Specification Sales Specialist

Lighting Environments•Baltimore, MD

13d•Hybrid

About The Position

A company is nothing without its people. And our culture? That’s our personality—it’s the unique mix of who we are and how we show up for each other. It shapes how we work together and makes this more than just a job. At Lighting Environments, you’re not just here to do a task—you’re part of a team. We value curiosity, collaboration, and initiative. You play a direct role in shaping the experience for your colleagues, our partners, and our clients. That means building relationships, communicating openly, lifting others up, and giving grace when life (or mistakes) happen. We own it, learn from it, and move forward—together. It takes all of us to make this a great place to work, and we’re glad you’re here.

Requirements

A high school diploma or equivalent
At least 5 years of experience in customer service, direct sales, sales support, or another related field
Knowledge of commercial lighting or experience in the industry
Proficiency with Microsoft Office programs
Must be comfortable with in-person customer responsibilities and occasional travel (Note: Your driving record may be subject to review.)

Nice To Haves

An associate degree in Science, Arts and/or Business Administration
Familiarity with enterprise resource planning (ERP) software, such as Oasis

Responsibilities

Collaborating closely with the outside sales team to provide comprehensive support for client projects and regularly providing support and/or assistance to outside sales personnel to ensure client needs are met while outside salesperson is on the road, with other clients, or generally unavailable to assist
Proactively identify sales opportunities to achieve or exceed sales targets
Engaging with existing and potential clients to understand their lighting needs and recommending appropriate solutions, serving as the line card liaison
Developing a deep understanding of the agency’s lighting product offerings, staying updated on industry trends and new technologies
Providing expert guidance to clients regarding product features, benefits and technical specifications
Educating clients on the unique value propositions of our lighting solutions
Building and nurturing strong relationships with clients, acting as a trusted advisor for their lighting requirements
Responding promptly to internal and external customers inquiries, addressing concerns, and providing exceptional service
Creating detailed lighting layouts, pricing exercises, bills of material, energy savings estimations, sequences of operation, and more
Hosting in-person client gatherings or meetings, representing the company in a positive and professional manner
Helping with the set-up and break-down of such events
Maintaining a clean, tidy, and up-to-date sample room, placing sample orders as needed and retaining sample tracking data
Performing administrative duties, such as attending meetings, preparing notes, tracking job progress, maintaining orderly customer job files and customer database, etc.
Performing other duties as assigned.
Partner directly with Quotes and Project Management teams, acting as liaison between these departments and the specification sales department
Work directly with lighting designers on special pricing, coordinating custom lighting fixtures, and supporting their needs and providing “concierge service” to these clients
Funnel information and feedback to VP of Specification Sales
Monitoring workflows and clearing obstacles for greater efficiency
Monitoring progress, sharing knowledge and best practices
Creating solutions to problems
Onboarding employees new to your department or function
Educating others for greater cross-functional understanding, participation, or adoption of specific methodologies, etc.
Acting as back-up to other team members
Oversee the day-to-day activities within the lighting calculations function.
Coordinating with internal and external (3rd party calc providers)
Ensure efficient turnaround of work product, while monitoring workloads of internal team members and external contractors
Partner directly with Controls teams, acting as liaison between these departments and the specification sales department
Provide oversight to sales intern (providing instruction/direction on tasks, mentoring, monitoring time & attendance, etc.)

Benefits

On-site gym and personal training sessions
Company paid holidays, including a generous year-end holiday break
Medical, Dental, and Vision insurance plans
A health reimbursement account to cover your medical deductible
Company-paid group term life and AD&D insurance
Additional voluntary life, AD&D, STD, and LTD coverages
401(k) & Roth 401(k) Retirement Plan options with up to a 4% employer match
2 weeks of paid parental leave (additional 10 weeks for birthing parents) after 6 months of employment
Self-managed paid time off
Allowances for in-home internet service, cell phone expenses, and vehicle maintenance