Specialty Transplant Billing Operator

Deloitte • Jersey City, NJ

1d • $104,400 - $124,000

About The Position

Deloitte is hiring for its Project Delivery Talent Model, which provides long-term, onsite and/or remote client service delivery. The role supports client teams with implementing, upgrading, and supporting enterprise business and clinical applications. The employee will deliver assigned project activities and coordinate with client, vendor, onshore, and offshore teams while helping resolve issues through deployment and ongoing support.

The work includes supporting application configuration, integrations, testing, defect triage, release coordination, and deployment readiness. The role also supports healthcare infrastructure and data exchange activities and requires following applicable security, privacy, and compliance practices when handling healthcare information. Travel is expected to average 10%, depending on the work and clients served.

The AI & Engineering team builds, deploys, and operates integrated sector solutions across software, data, AI, networks, and hybrid cloud infrastructure. Its Industry Solutions offering combines business expertise with scalable, repeatable technology solutions designed for specific sectors.

The remote-role compensation estimate is $104,400–$124,000. Employees may also be eligible for a discretionary annual incentive program. Deloitte offers a broad range of employee benefits and professional development opportunities, though specific benefits are not listed in the posting.

Requirements

• At least 3 years of relevant experience in healthcare IT, enterprise applications, infrastructure, systems integration, or technology implementation.
• Experience supporting application implementation, upgrades, or production support.
• Familiarity with configuration, integrations, testing, defect management, or release coordination.
• Working knowledge of Windows Server and networking fundamentals, such as TCP/IP, VLANs, firewalls, or load balancing.
• Experience with healthcare integration technologies such as HL7 v2.x, interface engines, or Epic Bridges.
• Familiarity with security concepts such as encryption, identity, TLS/PKI, or HIPAA.
• Bachelor's degree in information technology, business, healthcare, or a related field, or equivalent experience.
• Ability to travel 10% on average, based on the work performed and the clients and industries served.
• Ability to work independently and collaboratively as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to provide clear guidance to others.

Nice To Haves

• Experience coordinating work across client, vendor, onshore, and offshore teams.
• Familiarity with REST/SOAP APIs, FHIR, DICOM, Azure or AWS, VMware, Hyper-V, Citrix VDI, ServiceNow, or monitoring tools.
• Python or PowerShell scripting experience; familiarity with Git or CI/CD.
• Exposure to clinical applications such as Mindray Patient Monitors, Telcor CPN, GE Centricity Perinatal, GE MUSE, Lumedx, West-Com, Philips Xper, BD Pyxis, Merge Cardio/Hemo, Dragon Medical One, GE ViewPoint, MagView, Natus XLTek/NeuroWorks, EndoManager, TrackCore, Varian Aria, RightFax, OnBase, iMedConsent, GE Advantx, or 3M 360 Encompass.
• Relevant certifications in Azure or Windows Server administration, networking, cybersecurity, or HL7/FHIR; equivalent hands-on experience may be considered.

Responsibilities

• Support application implementation, upgrades, and production support.
• Coordinate day-to-day activities with client, delivery, offshore, and vendor teams, and track actions and handoffs.
• Assist with application configuration, integrations, testing, defect triage, release coordination, and deployment readiness.
• Investigate issues, coordinate resolution, and support transition to steady-state operations.
• Maintain project plans, status updates, technical documentation, and operational-readiness materials.
• Raise risks, dependencies, and issues promptly, and communicate progress clearly to stakeholders.
• Support healthcare infrastructure and data exchange activities involving Windows Server, networking, HL7 v2.x, Epic Bridges, interface engines, REST/SOAP APIs, or FHIR.
• Follow applicable security, privacy, and compliance practices when handling healthcare information.

Benefits

• A broad range of employee benefits (specific benefits are not listed).
• Potential eligibility for a discretionary annual incentive program.
• Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level