Specialty Service Professional
About The Position
Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture. Our team members benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth. We understand how important it is to recruit and reward people who are enthusiastic about developing their careers and opening new opportunities while delivering a best-in-class customer experience. Job Summary We are seeking to hire a talented Specialty Sales & Service Professional. This role is a hybrid role consisting of both sales and service and optimized by streamlined leads through marketing, fellow Service Professional and the Sales Appointment Setter program. The role will be able to flex depending on workload, with the ultimate goal of being primarily focused on closing sales. This position will have the opportunity to sell primarily specialty services (german cockroach, bed bug, termite, rodent and exclusion and insulation in applicable markets) along with of course our traditional services such as general pest control, outdoor package and other ancillary services. You can communicate at a high level on the biology and behaviors of insects, identify specialty pest infestations and build value through the sales process. In return, being able to close sales and generate revenue for your respective location/Hawx. You will exemplify excellent customer service and professionalism while following a daily schedule of services.
Requirements
- Must pass required background check and drug screening and motor vehicle record.
- Must be 21 years or older w/ valid driver's license
- Works well in the presence of all pests
- Physical labor experience (working in outside conditions)
- Ability to bend, lift, sit, stretch, reach, crouch
- Able to lift at least 50 pounds
Nice To Haves
- Familiarity with Google Workspace tools is a plus.
Responsibilities
- Adhere to KPI’s set around: lead appointments, close rates, sales quota, sold to service, customer experience, etc.
- Respond promptly to leads, follow up effectively and process sales accordingly through various hand held and technology enabled systems/platforms.
- Inspect and perform pest control treatments for residential and commercial customers using high-quality and environmentally-responsible products.
- Enter/exit structures, crawl spaces, climb over and on top of structures, ascend and descend stairs and ladders.
- Must deliver premier customer service to resolve pest issues.
- Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed.
- Record work activities and complete all paperwork after finishing services.
- Perform residential pest management service routes with the highest level of customer service, professionalism, and efficiency.
- Maintain and care for company equipment, vehicle and gas card and other job-related items.
- Address and alleviate customer concerns and pest related issues by using integrated pest management strategies
- Follow up with the completion of sold work to ensure customer satisfaction
- Exemplify safe performance of job duties and adherence to safety policies and procedures.
- Reinforce a culture of safety within the team.
Benefits
- Medical, dental, vision, life insurance
- 401K with company match
- PTO and Paid Holidays
- On Demand Pay
- Employee Assistance Program (EAP)
- Short and Long Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
