Specialty Retail Pharmacy Technician II

Indiana University Health System•Plainfield, NJ

4d•Hybrid

About The Position

Our specialty and mail order pharmacy program is looking for pharmacy technicians to join our team in one of the fastest growing and dynamic areas in pharmacy. These unique roles allow team members to leverage existing retail or specialty expertise in a high touch, patient focused environment. Outside of traditional retail and mail operations, team members are involved in monthly adherence refill calls and referral coordination with internal and external provider offices. Schedule is Monday – Friday day shift, includes no weekend/evenings/holiday and is based out of our closed-door pharmacy. Patient interactions occur via phone, with hybrid work opportunities available. Ample opportunities for career advancement including free specialty pharmacy continuing education, process improvement projects, and ability to participate in meaningful business optimization pilot programs. Under pharmacist supervision, supports the pharmacy department in one or more of the following areas: inventory, preparation, distribution, compounding, processing of medications and supplies, specialty medications, and medication histories. Assists with all functions required for medication processing including answering telephones, taking refill orders, entering orders into system, preparing the medication for pharmacist check, preparing medications for disbursement/shipment/delivery. Key job duties may consist of handling supplies, stocking prepackaged items, maintaining inventory, delivering supplies, maintaining records, distributing supplies. May assist in bulk compounding and preparation of I.V. solutions. Works with pharmacy staff to minimize the potential for medication errors. Exercises sound judgement, anticipates potential issues and challenges in common situations and applies standard policies and procedures to determine solutions or escalation.

Requirements

2+ years relevant experience preferred.
Requires the absence of criminal history related to the ability to work with drugs.
Requires strong mathematical calculation skills.
Requires working knowledge and skills as a pharmacy technician in assigned areas and ability to work within established procedures under moderate supervision.
Requires effective written and verbal communication skills.
Requires effective customer service skills.
Requires intermediate proficiency typing and using Microsoft Office applications.
High School Diploma or GED required.
Requires Indiana Pharmacy Technician License OR intern/extern license if enrolled in accredited college of pharmacy.
Pharmacy Technician National Certification required unless enrolled in accredited college of pharmacy.

Nice To Haves

Leverage existing retail or specialty expertise in a high touch, patient focused environment.

Responsibilities

Supports the pharmacy department in one or more of the following areas: inventory, preparation, distribution, compounding, processing of medications and supplies, specialty medications, and medication histories.
Assists with all functions required for medication processing including answering telephones, taking refill orders, entering orders into system, preparing the medication for pharmacist check, preparing medications for disbursement/shipment/delivery.
Handling supplies, stocking prepackaged items, maintaining inventory, delivering supplies, maintaining records, distributing supplies.
May assist in bulk compounding and preparation of I.V. solutions.
Works with pharmacy staff to minimize the potential for medication errors.
Exercises sound judgement, anticipates potential issues and challenges in common situations and applies standard policies and procedures to determine solutions or escalation.
Involved in monthly adherence refill calls and referral coordination with internal and external provider offices.