Specialty Representative, Migraine - Roanoke, VA
About The Position
This field-based role executes AbbVie’s brand strategy and tactics, delivers sales performance, and manages an assigned territory and targeted accounts. The representative builds customer relationships and addresses customer needs to maximize short- and long-term sales performance, keeping patients at the center of efforts and complying with AbbVie’s business code of conduct, policies, and applicable laws and regulations. Candidates should live within a reasonable distance of the primary city, and hiring level will be commensurate with experience. The representative is responsible for meeting or exceeding sales, brand KPI, financial, and marketing objectives; planning and evaluating sales calls; addressing customer concerns and securing appropriate calls to action; and developing call plans that optimize coverage and frequency. The role requires building knowledge of customers, territory dynamics, competitors, disease states, products, clinical information, and sales approaches, then sharing relevant market intelligence with the in-field team, brand team, and sales manager. The representative differentiates AbbVie’s value proposition with healthcare providers and develops relationships with disease-state experts and speakers or advocates. The position requires satisfying applicable health care industry representative credentialing requirements for facilities and organizations in the assigned territory. A valid driver’s license, successful completion of a pre-employment drug screening, and compliance with safe-driving requirements are also required. The position may involve driving a personal or company vehicle or powered material-handling equipment.
Requirements
- A bachelor’s degree in health, sciences, pharmacy, or a business-related field is preferred; relevant and equivalent industry experience is required.
- In lieu of a bachelor’s degree, at least five years of relevant and equivalent industry experience is required; a high school diploma or GED is required, and three or more years of pharmaceutical, health, or science industry experience is preferred.
- In-depth scientific, therapeutic, product, and competitive knowledge, with the ability to serve as an expert resource to relevant stakeholders.
- Strong business acumen, proficiency with business tools, and strategic and critical thinking capabilities.
- Ability to identify customer styles and behaviors and adapt selling approaches and strategies accordingly.
- Proven sales success and strong presentation skills.
- Ability to operate effectively in a matrix environment and develop innovative solutions to business challenges.
- Ability to influence others and build collaborative partnerships with district colleagues and matrix teams.
- Consistent positive conduct and peer coaching in changing and challenging environments.
- Documented leadership and support experience at increasing levels of responsibility at the district, regional, or organizational level.
- Satisfaction of applicable health care industry representative credentialing requirements, and good standing or eligibility to obtain the credentials.
- Valid driver’s license, ability to pass a pre-employment drug screening, and ability to meet safe-driving requirements.
Nice To Haves
- Bachelor’s degree in health, sciences, pharmacy, or a business-related field.
- Three or more years of experience in the pharmaceutical, health, or science industry.
- A proven sales-performance record in the relevant therapeutic area.
- Commercial pharmaceutical experience, such as physician- or account-based selling, training, managed health care, or marketing.
- English proficiency verbally and in writing, for positions in non-English-speaking countries.
Responsibilities
- Deliver sales performance, brand KPIs, financial targets, and marketing objectives, meeting or exceeding established goals.
- Create pre-call objectives and evaluate calls afterward to improve sales performance; handle objections and concerns and gain reasonable calls to action.
- Serve customer needs and expectations, build trusted customer relationships, and achieve win-win agreements between AbbVie and customers.
- Develop and execute call plans that achieve call metrics and optimize coverage and frequency for key customers.
- Build understanding of customer needs, territory market conditions, competitors, market segments, accounts, disease states, products, clinical information, and sales approaches.
- Share market intelligence with the in-field team, brand team, and sales manager to align and optimize brand strategy and execution.
- Differentiate AbbVie’s value proposition with assigned healthcare providers.
- Identify, develop, and maintain disease-state experts and speakers or advocates to maximize brand performance.
Benefits
- Paid time off, including vacation, holidays, and sick leave.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligibility to participate in short-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
