Specialty Representative, Dermatology - Lancaster, PA
About The Position
The Specialty Representative, Dermatology is a field-based role serving a territory anchored by Lancaster, Pennsylvania, and covering south-central and eastern Pennsylvania, including Exton, West Lawn, Reading, Lebanon, Glen Mills, Media, and Pottsville. Candidates should live within a reasonable distance of Lancaster. Hiring level will be commensurate with experience. The representative executes brand strategy and tactics in the field, delivers sales performance, manages assigned territory and targeted accounts, and builds strong customer relationships. The role focuses on understanding and addressing customer needs while keeping patients at the center of efforts and complying with AbbVie’s code of conduct, policies, and applicable laws and regulations. The position involves approximately 25% travel and requires driving a personal or company vehicle or powered material-handling equipment. The representative works with specialty physicians, pharmacists, nurses, and other external stakeholders, as well as in-field colleagues, sales management, marketing, training, customer excellence, and brand-plan stakeholders. The role requires strong scientific, therapeutic, product, competitive, and business knowledge, effective operation in a matrix environment, and the ability to meet applicable health care industry representative credentialing requirements for territory facilities and organizations.
Requirements
- Bachelor’s degree in health, sciences, pharmacy, or a business-related field, or relevant equivalent industry experience.
- If substituting experience for a bachelor’s degree: at least five years of relevant industry experience; a high school diploma or GED is required. Three or more years in the pharmaceutical, health, or science industry is preferred.
- Proven track record of sales success and strong presentation skills.
- Ability to recognize customer styles and behaviors and adapt selling approaches; develop innovative solutions and respond to changing business conditions.
- Ability to influence others and serve as a credible, respected role model and resource among peers.
- Documented success in leadership and support roles with increased responsibility at district, regional, or organizational levels.
- In-depth scientific, therapeutic, product, and competitive knowledge; strong business acumen, strategic and critical-thinking capabilities, and proficiency with business tools.
- Ability to operate effectively in a matrix environment.
- Satisfy applicable health care industry representative credentialing requirements and be in good standing or eligible to obtain credentials; requirements may include background checks, drug screens, immunization or vaccination proof, fingerprinting, and specific licenses.
- Valid driver’s license, ability to pass a pre-employment drug screening test, and ability to meet safe-driving requirements.
- Ability to drive a personal auto or company car or truck, or operate powered material-handling equipment.
Nice To Haves
- Bachelor’s degree in health, sciences, pharmacy, or a business-related field, if not required to meet the role’s equivalent-experience pathway.
- Three or more years of experience in the pharmaceutical, health, or science industry.
- Proven sales performance in the relevant therapeutic area.
- Commercial pharmaceutical experience, such as physician- or account-based selling, training, managed health care, or marketing.
- English proficiency verbally and in writing, as applicable in non-English-speaking countries.
Responsibilities
- Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed goals.
- Create pre-call plans using SMART objectives and evaluate calls afterward to continually improve performance; handle objections and concerns and secure appropriate calls to action.
- Serve customer needs and expectations, build trusted relationships, and achieve mutually beneficial agreements between AbbVie and customers.
- Develop and execute a call plan that meets call metrics and optimizes coverage and frequency of key customers.
- Build knowledge of customer needs, territory and market conditions, competitors, market segments, accounts, disease states, products, clinical information, and sales practices; share market intelligence with the in-field team, brand team, and sales manager.
- Communicate AbbVie’s value proposition to assigned health care providers and identify, develop, and maintain disease-state experts and speakers or advocates.
- Use customer insights and market findings to develop sales strategies, anticipate changes and challenges, and optimize brand strategy and execution.
- Build collaborative partnerships with district colleagues and matrix teams, and contribute leadership, peer coaching, and support.
Benefits
- Paid time off, including vacation, holidays, and sick time.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligibility to participate in short-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
